The Senior Officer Client Acceptance is responsible for evaluating client profiles by conducting enhanced due diligence (EDD) during the client acceptance stage, trigger events, and periodic reviews. The primary objective is to protect the Bank from financial and regulatory implications by ensuring thorough customer acceptance checks and due diligence before onboarding increased risk clients, in strict alignment with the Bank’s policies and POCAML regulations.
Key Responsibilities
Enhanced Due Diligence: Assist team members in analyzing critical high-risk cases and support liaison with internal stakeholders to ensure transaction closure from an EDD perspective.
Onboarding Checks: Perform customer acceptance checks to ensure all documentation and due diligence meet the Bank’s standards before account opening or onboarding of increased risk clients.
Escalation Management: Review and advise on cases escalated by the Unit Head / Business Head. Ensure timely blacklisting of rejected cases from a Due Diligence perspective.
Reporting and MIS: Maintain Management Information Systems (MIS) and registers of EDD cases and the Bank’s PEP (Politically Exposed Persons) portfolio. Address Compliance requests timely.
Advisory Services: Filter cases raised by Business units that do not fall under Compliance remit and provide guidance. Offer Compliance advisory in conjunction with the Bank’s CDD Policy and Procedure.
Regulatory Compliance: Assist in creating periodic management reports and ensure timely compliance with Central Bank of Kenya (CBK) reporting requirements.
Training and Development: Conduct Compliance training sessions as per the annual training program or on a need basis.
Systems and Policies: Participate in periodic system reviews, implementation of new systems, or redefining controls in existing ones. Participate in Policy and Procedures review.
Quality Assurance: Conduct quarterly quality assurance checks to ensure compliance operations align with approved internal policies and guidelines.
Risk Mitigation: Escalate suspicious activities or potential compliance breaches to appropriate authorities within the bank. Follow up on incomplete documentation with clear resolution timelines.
Job Requirements
Education: Bachelor’s degree from a recognized institution.
Professional Qualification: Professional qualification in Financial Crime Compliance field such as CAMS, ICA, etc.
Work Experience: Minimum of 3-4 years’ experience in Client Due Diligence (CDD).
Banking Knowledge: Possess overall banking experience in financial products & processes such as General Operations and Branch Management.
Skills and Competencies
Technical Skills: Analytical Ability, Compliance Policy design and development, Governance and Risk Management, Sanctions Compliance Management, Anti-Money Laundering Risk Management.
Behavioral Skills: Customer-centric thinking, Business & Strategic Acumen, Ownership & Accountability, Change & Innovation Agility, Digital Mindset.
How to Apply
Please send your CV and cover letter to careers@dibkenya.co.ke by Wednesday, 11th March 2026. Ensure you quote the Job Title as the Subject of the email application.
How to Apply
Please send your CV and cover letter to careers@dibkenya.co.ke by Wednesday, 11th March 2026 quoting the Job Title as the Subject of the email application.
