Human Resources and RecruitmentFull-TimeSenior-level(6+ yrs)
Job Description
KCB Bank Kenya is seeking a Senior Employee Relations Manager to formulate and implement the Employee Relations and Wellness HR Strategy. The role holder will advise on complex employee matters, oversee disciplinary and grievance handling processes, manage staff separation procedures, and mitigate legal and reputational risks.
Key Responsibilities
Formulate input to the Employee Relations and Wellness HR Strategy relating to own HR Area.
Implement the Group HR Policies, procedures, and processes relating to own HR area and provide staff and line management with guidance on matters arising thereof.
Advise on complex employee matters, including disciplinary processes, grievances, investigations, and dispute resolution, while safeguarding the organization against legal and reputational risk.
In liaison with the Forensic Department and/or other concerned Departments, line management, and staff, investigate or coordinate the investigation of staff cases relating to disciplinary and grievance matters and see to their conclusion and/or determination.
Manage staff separation procedures and communication, ensuring that internal policies and related statutory requirements are observed/fulfilled.
Internally manage lawsuits filed against the Bank involving former staff; includes liaising with the internal legal department for technical legal advice/guidance, collating appropriate case documentation and evidence, and contacting witnesses to corroborate the organization’s legal position.
Manage and maintain relationships with internal/external customers, stakeholders, and suppliers relating to own HR Area: Heads of HR Departments, Survey Consultants, Trade Unions/Committees, Medical, Wellness and Industry bodies (e.g. Kenya Bankers Association, Federation of Kenya Employers), Lawyers, Functional Directors, Heads of Departments, Branch Managers, staff, and line managers.
Prepare substantive management papers, reports, recommendations, opinions, briefs, presentations, proposals, and meeting minutes relating to own HR area.
Provide secretarial support for business and/or staff committees, schemes, initiatives, or forums relating to own HR Area (Disciplinary and Grievance Handling Committees, Job Description Document Appeals Committees, Union/Management Meetings, Staff Visits, and Engagement Forums).
Maintain accurate and consistent data, records, and statistics relating to own HR area.
Minimum Position Requirements
Bachelor’s Degree from a recognized university (Required).
Professional qualification in HR (Certificate, Diploma, Higher Diploma, or Postgraduate Diploma in HR – general or specialized) (Required).
Master’s Degree in Human Resource Management or a Business-related field (Added Advantage).
Minimum of 7 years’ progressive experience in Human Resources or a related field.
Mandatory Experience Requirements
Candidates must demonstrate strong, proven hands-on experience in the following mandatory areas:
Interested and qualified candidates should apply online by visiting the official application link: KCB Bank Kenya Job Application Portal. Ensure you fill in the details and upload your CV as required.
