Scheduler – Healthcare / Home Care (On-Site | Night Shift)

Key Responsibilities

• Scheduling & Coordination: Manage and coordinate appointments and shifts for caregivers, clients, and patients.
• Communication: Handle inbound and outbound calls professionally to confirm, adjust, and manage schedules. Maintain constant communication with staff, clients, and management to ensure service quality.
• Administrative Support: Manage interview and meeting schedules, including confirmations and last-minute changes.
• HR & Payroll Support: Assist with recruitment, hiring processes, orientations, and basic HR administration. Support payroll tasks such as timesheet verification and data entry.
• Record Management: Maintain accurate employee records and perform general administrative and on-call coordination duties.

Work Schedule (On-Site)

This role involves a specific night shift rotation to align with international time zones:

• Monday – Thursday: 16:00 – 09:00
• Friday: 16:00 – 23:59
• Saturday: 00:00 – 23:59
• Sunday: 00:00 – 09:00

Requirements

• Education: BA/BSc/HND qualification.
• Language: Excellent English proficiency (90% or higher in both spoken and written).
• Experience: Previous experience as a Scheduler, ideally within the Healthcare or Home Care sectors.
• Soft Skills: Strong organizational skills, high attention to detail, sense of urgency, and professional empathy.
• Competencies: Ability to manage multiple priorities and handle confidential information with high integrity.