Sales Manager Mass and Middle Core Retail, Card Issuing
Nairobi
Posted 12 August, 2026
Deadline 19 August, 2026
SalesFull-TimeMid-level(3-5 yrs)
Job Description
Role Overview
The Sales Manager Mass and Middle Core Retail, Card Issuing is responsible for driving card sales growth (credit, prepaid, and debit cards), expanding card utilization, and managing the card sales team. The role focuses on identifying new card business opportunities, building customer relationships, managing credit limits, and maintaining portfolio quality.
Key Responsibilities
Grow Card sales through issuance of new credit cards, prepaid cards, and debit cards for new business to grow the portfolio (Physical and Virtual).
Drive card utilization to deliver value to the bank through card usage.
Direct, coordinate, and manage Card Sales activities for the card sales team.
Enhance extension of appropriate credit limits to achieve a quality asset book and acceptable NPL.
Identify new Card business opportunities and maintain relationships through cross-selling of bank products to diversify the revenue base and maximize financial returns.
Build and maintain customer relationships in order to achieve excellent customer service and customer loyalty through the introduction of customer-friendly products and solutions.
Manage and develop the Sales Team to drive and achieve sales targets of 10 closed sales per month while growing performance.
Actively provide leadership during product campaigns through presentations and sales promotions, such as the introduction of new application forms.
Analyse market intelligence received from the sales teams and generate recommendations for product development or modifications.
Provide training and coaching to the Sales Team and branch staff to retain a high-performing sales team.
Requirements
Business Related Degree
4 years of experience in Card Issuing
3 years of experience in Sales
1 year of experience in Card Portfolio Management
2 years of experience in Card Services
1 year of experience in Relationship Management
How to Apply
Interested and qualified candidates should apply online via the application portal: Apply Here