Information TechnologyFull-TimeJunior-level(1-2 yrs)
Job Description
NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights.
Role Overview
The Research Executive will be responsible for analyzing and interpreting data to uncover meaningful consumer and retail insights. This role focuses on delivering high-quality reports, maintaining client relationships, and ensuring the accuracy of analytical outputs.
Key Responsibilities
Insights & Analysis
Analyze and interpret retail measurement data, consumer data, and other NIQ solutions to uncover meaningful insights.
Build tables, charts, dashboards, and visual summaries using Excel, PowerPoint, and NIQ platforms.
Draft and deliver client-ready presentations that tell a compelling story with clear conclusions and actionable recommendations.
Identify category trends, brand performance drivers, opportunities, and risks for clients.
Project Execution
Set up, refresh, and quality-check recurring and ad‑hoc analytical reports.
Review data for errors, inconsistencies, and outliers, ensuring highest accuracy.
Manage internal delivery partners to ensure timely and flawless execution.
Assist in the design of analyses that address client business questions.
Client Engagement & Relationship Support
Support day-to-day client engagement through calls, emails, and meetings.
Participate in client presentations alongside senior team members.
Understand client business priorities, brand strategy, and market dynamics to enhance value delivery.
Introduce relevant NIQ solutions, where appropriate, to address emerging client needs.
Customer Success
Contribute to driving NPS, client satisfaction, and renewal success.
Provide clear feedback on client requirements and suggest improvements to internal processes.
Support cross-market collaboration (e.g., regional hubs, global best practices) where needed.
Continuous Learning & Improvement
Stay updated on FMCG, retail, and consumer trends in Kenya and East Africa.
Leverage NIQ learning platforms to develop expertise in advanced analytics, NIQ products, and industry knowledge.
Requirements
Bachelor’s degree in Statistics, Mathematics, Economics, Marketing, Business, or a related field.
1-2 years’ experience in market research, insights, analytics, or FMCG/retail data analysis (agency or client-side).
Strong proficiency in Excel (advanced) and PowerPoint (storytelling).
Experience with Power BI or Tableau is an added advantage.
Strong analytical thinking and numerical skills.
Excellent communication and visualization skills; strong storytelling ability.
High attention to detail and accuracy.
Ability to manage multiple projects and deadlines.
Strong client service mindset and business acumen.
Curious, resourceful, proactive, and comfortable in a digital-first environment.
Fluent in spoken and written English.
How to Apply
Interested and qualified candidates should apply via the NielsenIQ application portal on SmartRecruiters. Click here to apply.
How to Apply
Interested and qualified candidates should apply online through the NielsenIQ portal on SmartRecruiters using the following link: Apply via SmartRecruiters.
