The Requisition-to-Pay (RTP) Manager role at SGS involves leading the R2P team across countries supported by the Finance Shared Service Centre (FSSC). This management position focuses on ensuring efficient, compliant, and accurate execution of the entire Requisition-to-Pay process, driving continuous improvement, managing risks, and fostering strong stakeholder relationships.
Team Management & Organization
- Manage the R2P team across countries supported by the FSSC, including performance supervision, feedback, and development.
- Organize regular meetings with both the team and Local Finance to ensure alignment and performance follow-up.
- Organize regular team meetings with R2P team in FSSC.
- Support knowledge management through documentation, training, and backup planning.
- Lead and manage R2P Junior Managers and Team Leads ensuring effective process execution.
- Manage HR related tasks within R2P team.
- Represent R2P team on cross function and finance meetings and forums.
- Handle ad hoc tasks assigned by senior management.
Process Performance & Optimization
- Monitor R2P process (Master Data Management, Transactional Purchasing, Invoice Processing, Travel & Expenses, Payments) performance against SLAs and KPIs, and take ownership of accurate, compliant service delivery.
- Lead process transitions and drive continuous improvement through innovation and automation (e.g., OCR).
- Maintain formal process documentation and define department goals aligned with company strategy.
Compliance, Risk & Control
- Ensure compliance with policies, procedures, internal controls, and audit requirements.
- Identify, assess, and mitigate operational and compliance risks; report breaches and manage incident logs.
- Support enhancements in controls and risk management through process improvement initiatives.
- Manage data driven process improvement and ability to quantify impact of changes, including required investments.
Stakeholder Relationship & Communication
- Build strong relationships with key stakeholders (Local Finance teams, Procurement, Controlling, Internal/External Auditors) to resolve issues and monitor performance.
- Secure customer experience in line with best industry practice and benchmarks.
- Manage and proactively address escalations at all levels and ensure effective communication across teams and business functions.
Financial Operations & Reporting
- Manage month-end closing activities and provide financial reports to management.
- Oversee balance sheet reconciliations.
- Lead local projects and participate in global projects and initiatives.
- Any other duties assigned to you from time to time by Management.
Qualifications Profile
- Bachelor or University degree in Finance/Accounting.
- Minimum 7 years of experience in a management role, including staff management.
- Experience in managing a team of minimum 10 staff members.
- Experience with change management as well as working in a multicultural and international environment.
- Understanding of relevant regional accounting practices and the regulatory environment.
- Experience in continuous improvement initiatives, root cause analysis and project management.
- Genuine interest in business process standardization.
- Customer orientation and intercultural competence.
- Team player.
- Drive for results and demonstrate a decisive coaching leadership style.
- Willingness and ability to travel including international trips (25%).
- Knowledge of Oracle E Business Suite is a plus.
