BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world. BURN has revolutionized the global cookstove sector by proving the business case for selling high-quality, locally manufactured, and unsubsidized cookstoves.
We are looking for a Regional Sales Manager who will own and drive overall regional business performance across all assigned channels and clusters.
Duties and Responsibilities
Own and drive overall regional business performance across all assigned channels and clusters.
Lead execution of the regional commercial strategy to support national business objectives and growth plans.
Drive sustainable sales growth through strong field execution, agent productivity, and channel expansion.
Manage regional profitability through efficient deployment of people, stock, operational resources, and cost controls.
Ensure strong customer experience through proactive issue resolution, field support, and coordination with CX and Aftersales teams.
Lead, coach, and performance-manage STLs, TLs, Clerks, Retention Representatives, and field sales agents within the region.
Build and stabilize high-performing field teams through structured recruitment, onboarding, coaching, and capability development.
Drive execution discipline across all regional teams through PJPs, structured reviews, reporting routines, and accountability mechanisms.
Oversee all stock management and operational control processes within the region, including:
Stock accountability
Daily reconciliations
Stock ageing management
Redistribution planning
SAH monitoring
Loss prevention controls
Ensure operational efficiency across stock points, field operations, installations, and customer support activities.
Identify commercial opportunities, operational gaps, and performance risks within the region and implement corrective actions promptly.
Ensure compliance with company operational policies, commercial processes, reporting standards, and governance requirements.
Drive cross-functional collaboration with Commercial Operations, CX, Aftersales, Finance, Supply Chain, and other support teams to ensure smooth regional execution.
Manage and escalate key business risks, including fraud, stock loss, customer quality issues, operational inefficiencies, and compliance gaps.
Provide accurate business reporting, regional insights, performance analysis, and recovery plans to leadership.
Continuously monitor regional performance trends and implement initiatives to improve productivity, execution quality, and operational effectiveness.
Skills and Experience
Bachelor’s degree in Business, Sales, Marketing, or a related field.
Minimum 5 years field sales management experience.
Experience managing distributed field teams in FMCG, PAYGO, energy, or telecom sectors.
Experience managing multi-channel sales models.
Strong commercial acumen and analytical skills.
Proven ability to drive Sales, RE, and Usage performance.
Strong people management and coaching capability.
High execution discipline and accountability.
Strong stakeholder management and communication skills.
Experience managing stock integrity and field operations.
Ability to work in high-pressure, fast-paced environments.
