Recruitment/Onboarding Coordinator

Responsibilities

• Team Onboarding & System Registration: Coordinate onboarding of Freelancer Team Leaders and Territory Managers into the company. Ensure all new sales personnel are correctly registered in the Leotech system and maintain accurate onboarding records and documentation.
• Watu Account Management: Ensure all sales personnel have active Watu accounts for conducting sales. Follow up on account creation, activation, and access issues while monitoring account status and escalating delays affecting sales activities.
• Team Coordination & Assignment: Coordinate with Territory Managers to assign Freelancers and Team Leaders to correct territories. Ensure correct reporting lines and team structures are reflected in the system and support Territory Managers with team structure updates.
• Communication & Follow-Up: Act as a coordination point between Sales, Operations, and partners. Track onboarding progress and provide updates to management while resolving onboarding or system-related issues in a timely manner.
• Records & Compliance: Maintain up-to-date records of all sales personnel and ensure onboarding complies with company and partner policies.

Qualifications & Skills

• Diploma or Bachelor’s degree in Business Administration, Sales, or related field.
• Experience in sales coordination or administration is an added advantage.
• Strong organizational and communication skills.
• Ability to work with digital sales systems.
• Attention to detail and multitasking ability.

Key Competencies

• Coordination & multitasking
• Problem-solving
• Team collaboration
• Data accuracy

How to Apply

Interested and qualified candidates should apply through the ITM Kenya recruitment portal at talentpro.itmafrica.com.