Administration and Office SupportFull-TimeMid-level(3-5 yrs)
Job Description
Summit HR & Marketing Consulting is seeking a Spa Receptionist for one of its clients in the service industry. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience. The successful candidate will be responsible for providing warm hospitality, managing appointments, and ensuring seamless operations at the front desk.
Key Responsibilities
Welcome and check in spa guests warmly and professionally.
Manage appointment scheduling and coordinate with spa therapists.
Handle phone, email, and in-person inquiries regarding services, pricing, and availability.
Maintain accurate records of bookings, payments, and client information.
Ensure the front desk area and reception lounge remain tidy and inviting.
Coordinate with other departments such as housekeeping and maintenance to support smooth spa operations.
Perform any other tasks assigned by the supervisor or manager.
Requirements
Diploma in Front Office Operations or a related field.
Prior experience (2–4 years) in a front desk or customer service role is required.
Experience in a service or spa environment is a strong advantage.
Proficient in the English language (verbal and written).
Ability to handle multiple tasks in an intense, ever-changing environment while remaining calm and composed.
Must be flexible in terms of working hours.
Salary Budget
Ksh 25,000
How to Apply
Interested and qualified candidates should forward their CV to jobs@summithrmc.com using the position as the subject of the email.
How to Apply
Interested and qualified candidates should forward their CV to: jobs@summithrmc.com using the position as the subject of the email.
