As a Product Manager - Liability at Absa Bank Limited, you will be responsible for the strategic oversight and performance of savings accounts and term deposit products. Your primary objective is to drive business growth, monitor product profitability, and ensure a seamless customer onboarding experience while maintaining strict adherence to regulatory standards.
Key Responsibilities
Portfolio Management
Oversee the performance of savings accounts and term deposit products, ensuring achievement of business growth targets.
Monitor product profitability, customer uptake, and retention trends, recommending pricing and product enhancements.
Ensure accurate reporting and analysis of liability portfolio performance.
Onboarding Process Oversight
Drive efficiency in customer onboarding processes to ensure speed, accuracy, and compliance with KYC/AML regulations.
Partner with Operations, IT, and Compliance teams to continuously improve digital and branch onboarding journeys.
Monitor and address risks or bottlenecks in the onboarding process to enhance customer experience.
Business Development & Customer Experience
Develop and execute initiatives to increase savings mobilization and term deposit acquisition.
Work with Relationship Managers and branch staff to promote deposit products effectively.
Enhance customer education and engagement on product features, benefits, and digital access.
Risk & Compliance Management
Ensure adherence to regulatory requirements, internal policies, and audit recommendations.
Monitor portfolio risks, including fraud, operational lapses, or compliance breaches.
Implement corrective measures to mitigate identified risks.
Leadership & Collaboration
Provide guidance and support to branch teams on savings and deposit product positioning.
Collaborate with Marketing to develop campaigns that drive uptake and retention.
Train staff on product knowledge, onboarding processes, and customer engagement best practices.
Additional Responsibilities
Handle other operational tasks as assigned by leaders to support overall departmental objectives.
Qualifications and Experience
Bachelor’s degree in Business, Finance, Economics, or a related field.
A Master's degree (MBA/MSc/MA) is considered an advantage.
5–7 years of experience in retail banking.
At least 3 years of specific experience in deposit mobilization or product management.
How to Apply
Interested and qualified candidates should apply online via the Absa Bank recruitment portal on Workday.
How to Apply
Interested and qualified candidates should apply online via the Absa Bank Limited Workday portal. You can access the application link directly at absa.wd3.myworkdayjobs.com.
