Product Executive

Our client is a leading inbound destination management company in Africa, with an established footprint across Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. This organization delivers high-quality, customized travel solutions through a team of experienced travel consultants, offering a comprehensive portfolio that includes private guided tours, FIT arrangements, group travel programs, and MICE solutions. The company is built on strong professional partnerships, underpinned by robust operational systems, governance, and best-in-class processes. It is widely recognized for its deep destination knowledge, operational excellence, and ability to deliver distinctive tour and safari experiences at competitive value.As part of its continued growth strategy, the client is seeking to attract talented, driven, and high-performing professionals.

Position: Product Executive (2 Vacancies)

The Product Executive will be responsible for the design, development, pricing, and ongoing management of tourism product programmes for assigned agents. The role focuses on delivering accurate, competitive, and high-quality product offerings, supporting product innovation, strengthening agent and supplier relationships, and contributing to sales growth and revenue performance across business units.

Key Responsibilities

• Develop, update, and manage tourism product programmes for assigned agents using approved company formats.
• Compile customized itineraries and product proposals aligned with agent requirements and market positioning.
• Populate, manage, and review pricing using costing sheets to ensure accuracy, correct margins, and contract compliance.
• Prepare rate and product comparison analyses to support pricing and commercial decisions.
• Conduct regular product and performance reviews for agents and provide structured feedback.
• Coordinate timely circulation of finalized products and rates to agents.
• Build and maintain strong working relationships with agents, clients, and suppliers.
• Support product planning initiatives, including research into new destinations, products, and market opportunities.
• Contribute to the achievement of regional sales, product, and revenue targets.
• Prepare and submit monthly product performance and analysis reports.

Qualifications & Experience

• Degree or Diploma in Tour Operations or a related discipline.
• Minimum of five (5) years’ experience within the East African tourism industry.
• Strong working knowledge of East Africa destinations and tourism products.
• Proven experience in product costing, pricing, and contracting.
• Proficiency in ICT systems, with strong working knowledge of Microsoft Excel.
• Experience with Tourplan systems and foreign language skills will be an added advantage.

Key Competencies

• Strong analytical and commercial acumen.
• Excellent communication and relationship management skills.
• High attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to work under pressure in a fast-paced environment.
• Results-oriented with a proactive approach to problem-solving.