As a Product Coordinator at M-KOPA Solar, you will manage multiple device programs spanning new product launches, internal operational improvement projects, and the administration of a 12-month forward-rolling product roadmap. You will coordinate with internal teams and external partner stakeholders to keep workstreams aligned, ensure compliance standards are met, and drive marketing deliverable execution.
Responsibilities
Program & Project Management
Manage multiple device programs simultaneously, spanning new product launches, internal operational improvement projects, and administration of a 12-month forward-rolling product roadmap. This includes specification management of historically bought devices, current devices, and devices under development.
Maintain program trackers across the programs, ensuring action items are clearly assigned, dated, and followed up on.
Send weekly status updates and action notifications to relevant stakeholders after each program meeting.
Coordinate with both internal teams and external partner stakeholders to keep workstreams aligned.
Manage project deadlines across concurrent workstreams, flagging risks early and escalating blockers to relevant owners.
Coordinate and schedule meetings across stakeholders, update program timelines to reflect agreed outcomes, and distribute updated plans in a timely manner.
Compliance & Certification
Follow up on certification requirements across programs, obtaining relevant documentation from internal teams, ODM partners, and test laboratories.
Maintain a centralised repository of certification and regulatory documents for each device and market (type approval, CE/RED declarations, safety reports, and regulator correspondence).
Assist with the creation and maintenance of playbooks covering local regulatory approval processes across active markets (KE, UG, NG, GH, ZA).
GTM & Testing Coordination
Drive GTM planning conversations with local sales teams, aligning on launch timings, market readiness milestones, and country-specific requirements.
Maintain an overview of local testing requirements and results.
Coordinate test schedules for device locking programs (including Kilpilock and Knox Guard), ensuring integration testing, regression cycles, and sign-offs are resourced and tracked.
Coordinate device firmware test schedules for new and in-market devices, working with ODM partners and internal QA to sequence OTA validation, security patch testing, and GMS recertification cycles.
Product Marketing Support
Own the briefing process for new device launches into the marketing team, compiling and communicating accurate product specifications, key messages, and positioning inputs.
Review marketing materials before external submission for accuracy, tone, consistency, and alignment with brand standards.
Coordinate submission of marketing content to external approvers (3PL partners, Google), tracking status and ensuring timely sign-offs.
Translate feedback from external approvers clearly to the marketing team, brief required revisions, and track rework through to resolution.
Maintain a live tracker of all marketing deliverables per program.
Stakeholder Coordination
Manage relationships across internal teams and external commercial and technical partners.
Prepare meeting agendas, capture minutes, and drive follow-through on commitments.
Serve as the primary coordination point for ODM approval requests, routing them to correct internal teams (supply chain, legal, compliance, product, marketing) and consolidating feedback.
Review ODM-submitted artwork and labelling materials (device labels, box labels, in-box documentation, packaging copy) to grant sign-off or escalate to internal owners.
Requirements & Qualifications
Educational background with BA/BSc/HND degree qualification.
Strong project and program management instincts — able to track, chase, and close action items.
Excellent written communication skills; able to generate clear content and give precise feedback.
High attention to detail, especially when reviewing marketing or technical documentation.
Comfort working across multiple priorities without dropping threads.
PC proficiency, including working with trackers, presentations, and communication tools.
Genuine interest in mobile technology and curiosity about how phones work.
Ability to absorb and communicate technical concepts to non-technical stakeholders.
Nice to Have
Prior experience in a supply chain, device, or technology environment.
Exposure to product launch cycles or regulatory/certification workflows.
Familiarity with project management tools such as Notion, Asana, or similar.
