Healthcare and MedicalFull-TimeSenior-level(6+ yrs)
Job Description
Outreach Lead (1 Position) – Dar es Salaam
MSI Tanzania is a Non-Governmental Organization, a social enterprise, and a leading provider of family planning, sexual and reproductive health care, and allied services. As a partner of the Government of Tanzania and a member of the MSI Reproductive Choices Global Partnership, the organization is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
Job Purpose
The Outreach Lead is a key member of the senior management team, responsible for managing, developing, and monitoring the successful delivery of high-impact and high-quality comprehensive Sexual Reproductive Health and Rights (SRHR) services through mobile clinical Outreach Services. This role involves close collaboration with Zonal Coordinators and other key members of the Health Services Department to coordinate and monitor all outreach activities and contribute to achieving the MSI Tanzania Strategy. The Outreach Lead reports to the Director of Operations and directly supervises Zonal Coordinators. The role also involves representing MSI Tanzania externally as required by the Director of Operations.
Key Responsibilities
1. Outreach Management, Monitoring and Development
Continuously develop and align different Outreach Operational models in line with the values of MSI Partnership and the goals of maximizing access of clients to family planning services in the most remote and underserved communities of Tanzania.
Effectively use performance dashboards and other MIS data to manage channel performance, and to guide and motivate teams to continuously deliver high-quality results with cost-effectiveness, efficiency, and productivity.
Examine other MSI Reproductive Choices country programs and experiences for learnings and apply these strategically, translating them into key principles that guide outreach operations and performance.
Provide guidance to the Outreach Team on donor compliance regarding the delivery of family planning services on Outreach.
Ensure, with support from the Finance Department, clear processes and mechanisms for financial reporting by Outreach Teams.
Work closely with technical staff and other departments/partners to improve quality and access to Family Planning and other integrated services in accordance with MSI standards, MoH, and donor requirements.
Ensure proper management of Community Based Marketing (CBMs) and monitoring/evaluation of CBM activities in line with overall marketing goals of MSI TANZANIA and application of the ‘value for money’ principle.
2. Strategic Planning & Technical Leadership
Use collaborative approaches to develop Outreach business plans, work plans, budgets, and other technical documents based on different project/channel needs.
Effectively supervise technical staff and provide continuous guidance and support to enhance and build their capacity, ensuring the operation/activities of Zonal Coordinators align with performance gaps/needs, are focused, and data-driven to guarantee adequate and timely support to all field teams.
Lead coordination at the regional and national level in Family Planning and other integrated services for the Outreach channel in consultation with the Operations Director, and manage stakeholders at regional and district levels through existing outreach supervisory structures.
Work closely with MSI counterparts, especially the Global Pillar 1 director, to ensure alignment of channel priorities to global needs and best practices.
Identify and support teams to correct any quality, compliance, operational, or client care issues affecting service delivery to improve client outcomes.
3. External and Internal Representation
Represent MSI Tanzania in relevant NGO, donor, and Government forums focused on advancing Family Planning and Sexual/Reproductive Health agendas at the national and regional level.
Identify opportunities for partnerships that will ensure the expansion of MSI Tanzania outreach services and contribute to the organization’s mission and goal.
In collaboration with the Advocacy & Communications team, lead the process of documenting Outreach best practices in the form of case studies, success stories, abstracts, and video clips, in addition to routine reports.
Develop and maintain productive relationships with potential donors and other stakeholders working in Family Planning and Sexual and Reproductive Health.
4. Logistics, Data & Resource Management
Play a key role in the organization’s proposal development for funding opportunities, grants, and contracts.
Support specific research that serves the project's overall goal and helps generate new knowledge to achieve intended targets and outcomes.
Develop, plan, and manage the outreach channel budget, review, and provide feedback on outreach channel financial reports for decision-making.
Oversee and approve financial transactions for the outreach channels, ensuring commitments are financially sound, appropriate, and in compliance with the MSI Tanzania scheme of delegation.
Develop and provide a procurement plan for the channel and ensure that all stock and commodities are well managed to avoid losses and stock-outs.
Ensure the Outreach channel is supported and provided with all necessary commodities, supplies, and equipment for field operations.
Regular collation and reporting on the channel to all stakeholders within the organization (including the MSI Pillar 1 Global Director).
In collaboration with the monitoring and evaluation team, ensure that data collected is accurate, valid, and has a high level of integrity.
Perform any other duties as assigned by the supervisor.
How to Apply
Interested candidates who meet the requirements and are motivated should send their applications, including their Curriculum Vitae (CV) and a cover letter detailing their suitability and interest in the post, to the following address:
Director of People and CultureMSI Tanzania11 Majuva Street – MwengeP O. Box 7072, Dar Es Salaam.