The Operations Officer will be crucial in building the financial and operational capacity of Angaza Affiliates. The role works closely with Affiliate Heads and Caregivers to strengthen compliance, efficiency, and profitability. The Operations Officer supports Affiliates with day-to-day finance and operations, provides training and coaching, and ensures each Affiliate is run as a successful business. This position reports to the Finance & Operations Manager (FOM) and supports the delivery of the wider Angaza Academy business plan.
Responsibilities
1. Finance Capacity Building & Support
Train Affiliate Heads and designated staff on BETL financial policies and procedures.
Support Affiliates with record-keeping, fee collection systems, and the use of approved financial tools.
Review Affiliate financial records for accuracy and compliance, escalating issues to the FOM.
Monitor fee collection rates and support Affiliates to improve profitability.
Ensure Affiliate compliance with statutory obligations.
Provide on-site coaching to strengthen accountability and reduce financial risks.
2. Operations Support
Guide Affiliates to follow BETL operational procedures and internal controls.
Provide hands-on support in procurement, stock management, and use of local suppliers to maximize cost-effectiveness.
Monitor adherence to BETL safeguarding and quality assurance policies.
Support Affiliates to prepare for audits, inspections, and registrations with government authorities.
Share operational best practices across Affiliates to encourage business growth and efficiency.
3. Logistics and Facilities
Support Affiliates and FOM in arranging cost-effective procurement and delivery of materials.
Monitor and advise on building maintenance, safety, and compliance.
Assist with Affiliate registration processes and liaison with relevant authorities, under FOM guidance.
Support logistics for Affiliate meetings and training.
4. Reporting & Collaboration
Prepare regular reports on Affiliate business performance for the FOM.
Provide feedback on challenges and opportunities to improve Affiliate profitability.
Collaborate with other BETL teams (Quality, HR, Marketing) to provide joined-up business support.
Act as the first point of contact for Affiliate finance/operations issues, escalating complex matters to the FOM.
Required Skills / Capacity
At least 1-year experience in finance/operations support, preferably in a multi-site or franchise/affiliate context.
Strong training and coaching skills; ability to build capacity at the grassroots level.
Knowledge of financial record-keeping, basic accounting, and compliance requirements in Tanzania.
Strong organizational, problem-solving, and communication skills.
Willingness to travel regularly to Affiliate centres.
How to Apply
If you are the right match for this position, please apply by sending your CV and cover letter through email to: bimcf.tanzania@brac.or.tz.
Please ensure the subject line is exactly “Operations Officer“.