The Officer, Network Administrator is responsible for managing and maintaining Commercial International Bank (CIB) Kenya’s network infrastructure. The primary goal is to ensure maximum availability and security for all banking operations. This role requires a combination of technical expertise in network administration and a strong understanding of banking processes.
Key Responsibilities
Financial
- Identify cost-effective solutions for network infrastructure upgrades and improvements.
- Manage network-related expenditures within budgetary constraints.
Customer
- Ensure seamless network connectivity for all banking operations to provide exceptional service to our customers.
- Collaborate with customer-facing teams to address network-related issues promptly and effectively.
Internal Business Process
- Design, implement, and maintain network infrastructure to support internal banking processes efficiently.
- Participate in the development and implementation of business continuity and disaster recovery plans for network systems.
- Collaborate with internal stakeholders to assess network requirements and implement solutions that align with business objectives.
- Document network configurations, procedures, and policies to ensure clarity and consistency in network operations.
Functional Responsibilities
- Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
- The design and implementation of new solutions and improving resilience of the current environment.
- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
- Undertaking data network fault investigations in local and wide area environments, using information from multiple sources.
- Securing network system by establishing and enforcing policies and defining and monitoring access.
- The support and administration of firewall environments in line with IT security policy.
- Reporting network operational status by gathering, prioritizing information and managing projects.
- Upgrading data network equipment to latest stable firmware releases.
- Configuration of routing and switching equipment.
- Configuration of hosted IP voice services.
- Basic configuration of firewalls.
- Remote support of on-site engineers and end users/customers during installation.
- Remote troubleshooting and fault finding if issues occur upon initial installation.
- Capacity management and audit of IP addressing and hosted devices within data centres.
- Support and administer third-party applications.
- Implement and respond to any audit observations and recommendations.
- Monitor network performance and security, identifying and resolving issues to ensure optimal operation.
- Implement and enforce network security measures, including access controls, intrusion detection systems, and encryption protocols.
- Conduct regular audits and assessments of network systems to ensure compliance with regulatory requirements and industry standards.
- Provide technical support and troubleshooting assistance to resolve network-related incidents and problems.
- Coordinate with external vendors and service providers to procure and implement network solutions as needed.
Job Specification
Academic Qualifications
- Minimum of a Bachelor’s degree in Information Technology or equivalent (with an MSC in IT or its equivalent)
Professional Qualifications & Experience
Certifications required for this role:
- Professional certifications such as CCNA, CCNP, or equivalent.
- Experience in infrastructure/network environment.
- Hands-on experience with computer networks, network administration and network installation.
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.
Desired Work Experience
- A minimum of 5 years of experience in network administration, preferably in the banking sector.
.png){kind=logo}
