This Marketing Intern role is with Vunoh Global, a platform operated by Cytonn Investments (an investments and real estate company primarily focused on alternative investment solutions in East Africa, often serving diaspora investors). The intern will be crucial in supporting the execution of Vunoh’s marketing roadmap for brand launch and growth across diaspora markets. This involves a mix of marketing, content creation, operations, and client service duties related to Vunoh's Errand, Investment, Real Estate, and Travel services.
Responsibilities
- Support the execution of Vunoh’s marketing roadmap for brand launch and growth across diaspora markets.
- Assist in building and maintaining Vunoh’s brand identity (logo usage, tone, and visual standards).
- Plan, create, and publish digital campaigns across social media, email newsletters, and diaspora-focused channels.
- Conduct market research to understand customer behavior, diaspora investment preferences, and travel trends.
- Produce marketing content including blogs, brochures, videos, and social media posts aligned with Vunoh’s brand voice across all service pillars.
- Collaborate with the Product and Design teams via Trello and Google Workspace to promote Errand, Investment, Real Estate, and Travel services effectively.
- Track campaign performance and report key metrics (engagement, reach, conversion) using shared data dashboards.
- Support onboarding and vetting of service providers (riders, transporters, local agents, and travel partners).
- Help maintain and update the internal provider database including performance and reliability ratings.
- Process standard and custom service requests—ensuring prompt review, documentation, and hand-off to the assigned operator.
- Communicate with clients on order status, clarifications, and post-service feedback.
- Maintain confidentiality and ensure compliance with operational and legal standards for all service handling.
Requirements
Qualifications:
- Bachelor’s degree in Marketing, Communications, Business, or a related field.
- Familiarity with financial products, real estate, or diaspora markets is an advantage.
Skills and Experience:
- Tech-Savvy Mindset: Demonstrated proficiency in using AI tools (ChatGPT, Gemini) for content generation and research.
- Workflow Proficiency: Experience managing projects in Trello and collaborating in Google Workspace (Docs, Sheets, Slides).
- Strong copywriting and storytelling skills.
- Understanding of paid advertising (Google Ads, Meta Ads, etc).
- Creative, proactive, and eager to learn in a fast-paced environment.
- Strong collaboration, organization, and communication skills.
- Experience using Canva, HubSpot, or Meta Business Suite preferred.
