Sucafina is a leading sustainable coffee company, connecting coffee producers with roasters worldwide. With a rich history and a global presence, we are committed to fostering sustainable practices, innovation, and strong relationships across the coffee supply chain. Our operations span sourcing, trading, and logistics, ensuring high-quality coffee reaches customers.
The Logistics Officer supports the logistics team leader with shipment follow-ups and status updates, managing all aspects of export documentation, monitoring schedules, and ensuring accurate data input into logistics systems.
Key Duties and Responsibilities
- Support the logistics team leader with shipment follow ups and status updates.
- Send/forward shipping instructions and bookings to appointed forwarders.
- Follow up with forwarders and shipping lines for Bill of Lading (BLs) and share drafts with clients for approval.
- Monitor vessel schedules, confirm sailing, update SOL (Shipping Operation Log/System), and issue shipment advice.
- Prepare, apply for, and manage all export documentation ensuring timely updates on documentation ('dox').
- Maintain accurate and well-organized records and files related to logistics and shipping activities.
Updating SOL (Shipping Operation Log/System)
- Samples: Track PSS dispatch and approvals.
- Traffic data: Update shipment progress, add notes, and issue shipment advice for all finalized shipments.
- PUR: Book and upload final purchase invoices and shipping documents.
- Follow up on dispatch and confirmation of final shipping documents.
- Following up on warrants from DSS (sellers/brokers), instruct stock transfers and ensure timely movements to avoid additional storage charges.
- Ensure all logistics tools and systems are kept accurate and up to date, specifically Cargoo & Edox.
Key Performance Indicators (KPIs)
Performance will be measured against the following key indicators:
- 100% execution of shipments on time.
- Draft shipping documents must be received, reviewed, approved, and shared with clients before vessel Estimated Time of Departure (ETD).
- Final shipping documents to be dispatched within 5 days from the vessel departure date.
- 100% stock movement from third-party warehouses within 5 days after payment.
- Zero errors in stock movement, instructions, and documentation.
- Timely email responses within the same working day.
- Unresolved issues to be escalated within 48 hours.
- Purchase invoices PURs to be booked in SOL within 48 hours after shipment departure.
Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management or a related field.
- Minimum 5 years of experience in Logistics and warehouse management.
- Excellent organizational and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Excellent communication skills.
- High level of integrity and attention to detail.
