Progressive Credit is seeking a Loan Officer based in Nairobi County, Kenya. The Loan Officer will be responsible for evaluating loan applications, conducting credit assessments, underwriting loans, and ensuring compliance with lending policies. The role also involves building strong relationships with customers, providing excellent service throughout the loan process, and ensuring customer satisfaction. Additionally, the Loan Officer will collaborate with other team members to ensure timely loan disbursement and effective portfolio management.
Key Responsibilities
Evaluate loan applications and conduct detailed credit assessments.
Underwrite loans and ensure alignment with lending policies and compliance guidelines.
Build and maintain robust relationships with customers, ensuring top-tier service quality.
Collaborate with team members to ensure timely disbursement of approved loans.
Manage and monitor loan portfolios effectively to maintain quality and minimize delinquency.
Requirements and Qualifications
Diploma in Finance, Business, Economics, or a related field.
Experience in Microfinance Lending.
Strong knowledge of Finance and credit analysis concepts.
Excellent customer service skills with a strong focus on communication and relationship management.
Analytical and decision-making capabilities, coupled with an eye for detail.
Strong organizational skills and the ability to multi-task efficiently.
Proficiency with financial and lending software tools is an added advantage.
Previous experience as a Loan Officer is preferred.