Summit Recruitment & Search is looking for a dedicated IT Coordinator to join our team in Nairobi. The IT Coordinator plays a vital role in maintaining the integrity and efficiency of the organization's technological infrastructure. The position is responsible for ensuring that all computer systems, networks, and software are operating at peak performance while providing technical support and implementing security measures to protect the organization's digital assets.
Key Responsibilities
Hardware and Software Management: Install, configure, maintain, and upgrade computer hardware, operating systems, and business software applications.
Network Performance: Monitor network performance and ensure high system availability across the organization.
Issue Resolution: Troubleshoot system errors, outages, and performance issues to minimize operational downtime.
User Access: Manage user accounts, system access, and permissions while ensuring compliance with IT policies.
Data Integrity: Oversee data backup processes and support disaster recovery readiness.
Security Enforcement: Implement and maintain IT security measures to protect systems from cyber threats and unauthorized access.
Staff Support: Provide first-line and second-line technical support to staff on hardware, software, and system-related issues.
System Maintenance: Support and maintain ERP systems and other enterprise applications used within the organization.
Digital Innovation: Collaborate with departments to identify IT improvement opportunities and support digital transformation initiatives.
Documentation: Maintain accurate IT documentation, system records, and asset inventories.
Qualifications and Experience
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years’ experience in an IT support, systems administration, or IT coordination role.
Strong knowledge of networking technologies including TCP/IP, DNS, and DHCP.
Experience managing Windows Server environments and enterprise user support.
Familiarity with virtualization technologies such as VMware.
Experience supporting ERP systems (Microsoft Dynamics 365 is an added advantage).
Strong working knowledge of Microsoft Office and general enterprise IT systems.
Proven ability to troubleshoot complex technical issues efficiently.
How to Apply
Interested and qualified candidates should apply through the Summit Recruitment and Search portal by following the application link provided: https://www.myjobmag.co.ke/apply-now/1173479
How to Apply
Interested and qualified candidates should apply online via the Summit Recruitment and Search application portal: Apply Here.
