ISO And Compliance Officer

Key Duties and Responsibilities

• Review product specifications for existing and new products; conduct hazard analysis for all production processes and develop or update related procedures.
• Conduct daily compliance rounds across all production sections to identify gaps in quality and food safety implementation and follow up corrective actions.
• Plan, conduct, and document internal audits for quality, food safety, ISO standards, and GMP compliance.
• Coordinate trainings conducted by auditors or subject-matter experts to strengthen compliance with ISO, QMS, FSMS, and regulatory requirements.
• Conduct regular refresher training for the Quality team and relevant staff on standards, compliance, SOPs, and updates to QMS/FSMS documentation.
• Participate in the drafting, updating, and review of policies, procedures, and manuals in line with ISO, Quality Management, and Food Safety Management requirements.
• Coordinate and respond to queries during external audits and inspections from regulatory bodies (e.g., UNBS, KEBS, Public Health Officers, NEMA, County Health Inspectors, HALAL, FSSC/ISO certification bodies).
• Lead and coordinate root cause analysis for any non-conformities or quality issues, and support teams in developing corrective and preventive actions (CAPA).
• Oversee inter-laboratory comparison activities; review results, analyze variances, and lead root cause analysis where discrepancies occur.
• Conduct hazard analysis and develop or update HACCP plans for existing products and new product development.
• Participate in new product development by preparing product specifications and ensuring compliance with food safety and quality standards.
• Prepare for and participate in monthly Management Review Meetings (MRM) by compiling compliance reports, audit results, and improvement recommendations.
• Inspect and validate new equipment, tools, and processes to ensure they meet food safety and quality requirements before commissioning.