Insurance Sales Officer - Meru

Role Overview

As an Insurance Sales Officer based in Meru, you will be responsible for driving growth in the insurance business across and outside the ABC Bank group channels. This role involves managing day-to-day insurance operations, initiating new business development, cross-selling insurance and group products, claims administration, and ensuring high customer retention through timely renewals.

Key Responsibilities

• Business Growth & Sales: Drive growth in the insurance business across and outside ABC Bank group channels through new business development and cross-selling.
• Daily Operations: Execute day-to-day insurance operations at the assigned region level, which includes claims administration and documentation.
• Business Retention: Follow up on renewals in a timely manner to ensure business retention and prevent income leakage.
• Cross-Selling Group Products: Cross-sell other Group Products such as Liabilities, Foreign Exchange, Account Opening, Trade Finance, and Stock Trading.
• Relationship Management: Build strong working relationships with internal departments, collaborating with Branch Managers, Relationship Managers, and Credit Analysts to generate leads and insurance business from their customers.
• Customer Service: Promptly resolve customer inquiries in accordance with laid-down policies and procedures.
• Capacity Building: Champion insurance product training at the regional branch level to educate group staff and customers on insurance products.
• Compliance: Ensure absolute compliance with all regulatory and internal procedures regarding insurance sales.
• Collateral & Asset Protection: Ensure all collaterals and assets with a financier's interest are comprehensively and properly insured, and that the financier's interest is correctly noted.
• Credit Control: Proactively manage debt levels to maintain them at a minimum and in line with the bank's credit policy (40:30:30).

Qualifications and Experience

• University Degree in either Insurance, Marketing, or a business-related field.
• Certificate of Proficiency (COP).
• At least 2 years of experience in insurance sales.
• Excellent written and verbal communication skills.
• Proven sales and negotiating skills.
• Collaborative team player with exceptional customer service skills.
• Demonstrated planning, coordination, and time management skills.
• Analytical and problem-solving mindset.
• High level of integrity, decisive, and strategic in thought.
• Well-groomed and outgoing personality.

How to Apply

If you believe you meet the above requirements, send your application indicating the specific region as the subject of the email to recruitment@abcthebank.com on or before 12th June 2026. Please put the position applied for as the subject of the email.