ABC Bank is an indigenous Kenya bank with over 33 years of experience using the power of finance to support businesses and projects that benefit people and the planet. We are looking for an Insurance Sales Officer for our Eldoret branch to drive growth in our insurance business across and outside the ABC Bank group channels.
Key Responsibilities
Drive growth in insurance business across and outside ABC Bank group channels through new business acquisition and cross-selling.
Execute day-to-day insurance operations at the assigned regional level, including new business development, cross-selling, claims administration, and documentation.
Timely follow up on renewals to ensure high business retention and prevent income leakage.
Cross-sell other Group products, including liabilities, foreign exchanges, account openings, trade finance, and stock trading.
Develop strong working relationships with various departments in the group, collaborating closely with Branch Managers, Relationship Managers, and Credit Analysts to generate insurance leads and business.
Ensure customer inquiries and complaints are resolved promptly in accordance with laid-down policies and procedures.
Champion insurance product training at the regional branch level to sensitize both staff and customers on insurance offerings.
Ensure full compliance with all regulatory requirements and internal bank procedures regarding insurance sales.
Ensure all collaterals and assets with a financier's interest are comprehensively and properly insured, and the financier's interest is noted correctly.
Manage debt levels proactively, keeping outstanding balances to a minimum in line with the bank's credit policy (40:30:30 rule).
Minimum Qualifications, Knowledge & Experience
University degree in Insurance, Marketing, or any business-related field.
Must possess a Certificate of Proficiency (COP) in Insurance.
A minimum of 2 years of active experience in insurance sales.
Excellent written and verbal communication skills.
Strong sales, negotiation, and interpersonal skills.
Proven customer service, planning, coordination, and time management skills.
Decisive, innovative, and strategic in thought.
High level of integrity, well-groomed, and outgoing.
How to Apply
If you believe you meet the above requirements, please send your application indicating the specific region ("Eldoret") to: recruitment@abcthebank.com on or before 12th June 2026. Please remember to put the position applied for in the subject line of your email.
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