Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Founded to provide innovative, secure, and high-tech solutions in Africa and beyond, the company stays ahead through constant research and innovation. We are looking for a highly experienced HRBP to lead performance management and culture initiatives across Kenya and our emerging markets.
Role Overview
This role is pivotal in aligning corporate objectives with individual performance and fostering a values-driven organizational culture across multiple countries.
Key Responsibilities
Performance Management and Productivity Leadership
- Lead the design, governance, and continuous improvement of the enterprise performance management framework.
- Ensure corporate objectives cascade into departmental goals and individual performance targets.
- Oversee the performance management cycle including goal setting, reviews, calibration, and evaluation processes.
- Strengthen leadership accountability through structured performance discussions and evidence-based decision-making.
- Integrate performance outcomes into reward, promotion, succession planning, and workforce development decisions.
- Champion the adoption of performance analytics and digital tools to support productivity monitoring.
- Advise executive leadership on workforce productivity trends and performance risks across the organization.
Organizational Culture and Employee Engagement Leadership
- Champion the integration of organizational values into leadership behaviors and everyday decision-making.
- Design and oversee employee engagement strategies that enhance employee experience and workplace trust.
- Lead enterprise employee-listening mechanisms including engagement surveys, pulse surveys, and leadership feedback channels.
- Translate engagement insights into actionable initiatives that improve morale, productivity, and retention.
- Partner with executive leaders to address cultural risks and strengthen a consistent organizational identity across teams.
Strategic Reward and Recognition Frameworks
- Design and govern reward and recognition frameworks that acknowledge employee contributions and reinforce organizational values.
- Advise senior leaders on reward practices that support retention of critical talent and motivate high performance.
- Review internal compensation structures and benchmark practices against market trends.
Leadership Coaching and Capability Development
- Provide executive coaching to leaders on performance management, employee engagement, and talent development.
- Build managerial capability in goal setting, feedback conversations, and development planning.
- Guide leaders through complex performance management challenges and improvement processes.
Multi-Country HR Operations Leadership
- Oversee the delivery of core HR operational processes across assigned markets including recruitment, onboarding, and employee lifecycle management.
- Ensure consistency in HR practices and policies across countries while allowing necessary adaptation to local regulatory requirements.
- Provide guidance to in-country HR teams on operational HR matters and workforce challenges.
HR Governance, Compliance, and Risk Management
- Provide oversight on compliance with local employment legislation across all countries of operation.
- Maintain strong governance practices in areas such as employee documentation, contracts, and HR record management.
- Provide leadership guidance during sensitive employee relations matters or workplace disputes.
How to Apply
Interested and qualified candidates should apply via the Smart Applications International Ltd recruitment portal at smartapplicationsgroup.zohorecruit.eu.
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