Role Overview
Mogo Finance is looking for a proactive and polished HQ Administrator to manage daily office operations and lead our front office team. This role is pivotal in maintaining a professional atmosphere and ensuring the smooth running of the headquarters through efficient facility management, team leadership, and stakeholder coordination.
Key Responsibilities
Front Office & Reception Management
- Supervise and develop a team of receptionists and cleaners, ensuring consistent service excellence and adherence to company standards.
- Manage the reception area to maintain a welcoming, professional atmosphere for visitors and clients.
- Oversee scheduling, visitor management, and meeting room coordination.
- Ensure smooth handling of correspondence and courier services.
Office Administration & Facilities
- Coordinate day-to-day office operations, including vendor management, maintenance, and supplies procurement.
- Uphold high standards of office presentation aligned with corporate branding and culture.
- Manage office space planning, workstation assignments, and seating arrangements.
- Collaborate with Finance, HR, Legal, and IT departments to ensure seamless support for staff and operations.
- Support office health, safety, and compliance processes.
Team & Stakeholder Coordination
- Build and maintain relationships with vendors and service providers.
- Serve as internal liaison for staff inquiries related to office logistics and administrative procedures.
- Organize internal events, client meetings, and company functions, ensuring each is executed efficiently and elegantly.
Management & Reporting
- Oversee administrative budgets and assist in cost optimization initiatives.
- Prepare periodic reports on office expenditures, maintenance schedules, and administrative projects.
- Implement and monitor key performance indicators (KPIs) for reception and administrative efficiency.
Requirements
- Education: Master’s degree in Business Administration, Hospitality, or a related field.
- Experience: Minimum 5–7 years of experience in office management or senior receptionist roles—preferably in banking, finance, legal, or corporate services.
- Leadership: Proven supervisory experience leading administrative or reception teams.
- Networking: Strong network and relationships within the finance or professional services sectors.
- Communication: Exceptional communication, organizational, and interpersonal skills.
- Technical Skills: Proficiency in MS Office Suite, scheduling tools, and modern office management systems.
- Personal Attributes: Discretion, professionalism, a customer-first mindset, and a professional presentation and demeanor.
How to Apply
Interested and qualified candidates should apply via the Mogo Finance recruitment portal on talent.sage.hr. Access the application link here: Apply Now
