Inkomoko is seeking a Head of Investment Products to lead the design, development, and optimization of financial products aimed at underserved communities, including refugees and young entrepreneurs. This role involves a strategic focus on financial inclusion, Shariah-compliant principles, and leveraging technology to enhance client value.
Key Responsibilities
Product Strategy & Innovation
- Lead the end-to-end design of financial products and services with a forward-looking (2+ years) perspective.
- Align product strategy with client needs, financial inclusion goals, and Inkomoko’s portfolio quality and growth targets.
- Integrate Shariah-compliant principles into relevant product development streams.
- Maintain a pipeline of innovative product ideas informed by client data, market intelligence, and global best practices.
- Define and maintain programme segmentation frameworks ensuring products align with client capacity, risk tolerance and growth potential.
Product Prototyping, Testing & Iteration
- Design and manage pilot programs to test new or revised products, tools, or lending methodologies.
- Partner with MERL and client service teams to collect and analyze feedback during pilots.
- Use insights from pilots, portfolio data, and client experience to refine product features and delivery channels.
- Ensure scalability and operational feasibility before full rollout across country operations.
- Ensure product design integrates with Inkomoko’s training and advisory services to strengthen repayment outcomes.
Product Optimization & Performance Monitoring
- Track product performance against adoption, client outcomes, operational efficiency, and client satisfaction metrics.
- Work with the Credit Risk team to review repayment performance and portfolio health to inform product refinement.
- Partner with Credit risk and Portfolio Analytics teams to integrate early-warning signals into product iteration.
- Continuously refine loan origination tools, client onboarding processes, and branch-level productivity measures.
- Surface insights from field data to inform product improvements and delivery mechanisms.
Cross-functional Collaboration
- Partner with the Head of Credit Risk & Compliance, Credit Operations, and Systems & Digital to ensure risk-aligned, compliant, and technology-enabled product rollouts.
- Work closely with Country Heads of Investment to ensure products are adapted to local contexts and effectively delivered through branches.
- Collaborate with Legal and Shariah Compliance Officer to ensure regulatory and religious compliance.
Team Leadership & Capacity Building
- Supervise and mentor the Shariah Compliance Officer and Product team members.
- Provide technical coaching and support to branch-based Loan Officers and Support Officers to enhance product delivery.
- Build team capacity in product design, client-centric approaches, and emerging fintech solutions.
- Foster a culture of innovation and continuous improvement within the Product function.
Market Scanning & Competitive Intelligence
- Identify opportunities for new lending methodologies, digital tools, and financial inclusion innovations relevant to displacement-affected markets.
- Continuously monitor financial services, fintech, and microfinance trends across Inkomoko’s markets.
- Benchmark Inkomoko products against competitors and identify differentiation opportunities.
- Lead exploration of new technologies (e.g., mobile lending, AI-driven credit scoring) that enhance value for clients.
Requirements
- Bachelor’s degree in Finance, Economics, Business, or related field (Master’s preferred).
- 10+ years of experience in financial product development, financial inclusion, fintech, microfinance, or MSME lending.
- Proven experience designing or managing financial products for underserved markets.
- Experience working with cross-functional teams including risk, operations, and technology to launch scalable financial products.
- Strong understanding of lending methodologies, pricing, and client segmentation.
How to Apply
Interested and qualified candidates should apply online via the Inkomoko careers page on Workable: Apply Here
