This role is for a Field Service Engineer specializing in Mechatronics, responsible for technical field service activities, primarily focused on the installation, qualification, testing, and performance evaluation of Sidel equipment at customer plants globally. The position requires frequent and extensive travel.
Your Mission (Key Responsibilities)
- Installation, Qualification & Testing, and evaluation of equipment performance at the customer plant, based on technical, contractual, and safety specifications.
- Operate on Mechanical systems and Human-Machine Interface (HMI) for regular activities and troubleshooting as per Standard Operating Procedures (SOPs).
- Execute electrical work (e.g., cable wiring).
- Properly handle, check, and transfer equipment non-conformities.
- Prepare Job Progress Chart and technical reports in reference to carried-out activities.
- Ensure ultimate internal and external customer satisfaction.
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan, and customer rules.
- Report after-sales opportunities detected on Customer sites.
- Coach junior colleagues on the on-site behavior, technical activities, troubleshooting, and reporting deliverables.
- Report to the Installation Site Manager for team site activities.
Your Profile
Education and Language
- Graduate of Mechatronics Engineering / Electromechanical Engineering or equivalent (BA/BSc/HND qualification).
- English fluent, written and spoken.
Level of Experience and Expertise
- Minimum 5 years’ experience in field service activities, especially in Rotary labelling machines (e.g., Hot melt, Cold glue, Pressure Sensitive Labeling (PSL)).
- Experience in the beverage PET / CAN / GLASS industry.
- Consolidated technical background on Electronics and Mechanical systems.
- Knowledge of Sidel machinery is a PLUS, including Blowing / Filling equipment.
- Knowledgeable with PLC programming (Siemens / B&R / ELAU).
- Able to travel (up to 90% in international environment).
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