Estates Furnishings Assistant

The Estates Furnishings Assistant is responsible for the safe and efficient delivery, collection, and movement of furniture and furnishings within office premises and across the wider residential estate. This role involves physical tasks such as property setup and cleaning, as well as administrative duties including contractor supervision and inventory management.

Key Responsibilities

Facilities and Stores Management (70%)

• Prepare floats for delivery to both office and residences.
• Conduct deep cleaning and furnishing of properties in line with guidance and Health & Safety standards.
• Collaborate with the team to prepare properties for occupancy and handle meeting room/event setups.
• Report any identified issues, such as damaged or missing items, to the Helpdesk.
• Attend to assigned internal booking requests within agreed Service Level Agreements (SLAs).
• Assist all teams across the High Commission with manual handling as needed.
• Ensure accurate completion and filing of gate passes, contractor job/service cards, and inventory notes.
• Support routine daily inspections of meeting rooms and office areas.
• Support lead drivers with loading inventory into transport vehicles in line with signed gate passes.

Contractor Supervision & Spot-checking (20%)

• Supervise contracted suppliers during tasks such as waste collection, water deliveries, soft furnishings installation, and utility meter readings.
• Oversee property cleaning in preparation for occupancy.
• Conduct spot-checks of grounds maintenance (tree pruning, hedge trimming) and routine guard house cleaning.

Administrative and Communication (10%)

• Keep detailed records on float and inventory issuance and collection, sharing them with the team leader timely.
• Complete all mandatory learning and development courses on time.
• Regularly check email correspondence and staff messages (at least 3 times a week) to update activity trackers.
• Actively participate in corporate activities, including committees and staff team-building events.

Requirements and Qualifications

• BA/BSc/HND qualification.
• At least 3 years of relevant experience.
• Basic awareness of health and safety practices.
• Physical capability for heavy lifting (up to 45Kg).
• Clear written and verbal communication skills.
• Good customer service and team player skills.
• Attention to detail and basic computer skills (MS Office suite, Outlook).

Desirable Attributes

• Professional property cleaning experience.
• Experience with inventory management systems.
• Valid driving license for B-C-E class with a clean driving record.
• At least 3 years’ experience as a Class B Driver (light vehicles or minibuses).
• Good knowledge of Nairobi road routes and journey planning.
• Health & Safety training and certification (local or UK standards).