Doorman

Pullman Hotels & Resorts is a global luxury hotel brand under the Accor Group, known for its sophisticated, design-focused hotels that blend business and leisure, offering vibrant social spaces, unique cultural experiences, and transformative settings for modern travelers seeking inspiration and connection in over 150 destinations worldwide.

This role as a Doorman involves being the primary front-of-house representative for guests at Pullman Hotels & Resorts, ensuring a welcoming and smooth arrival and departure experience. This position requires maintaining the highest standards of courtesy and professionalism to reflect the luxury brand image of the hotel.

Key Responsibilities

• Warmly greet guests upon arrival and departure with a genuine smile and courteous manner.
• Open doors, assist with luggage, and escort guests as needed.
• Coordinate closely with valet, bell desk, and reception to ensure smooth guest flow.
• Maintain the hotel entrance, ensuring cleanliness, order, and safety at all times.
• Provide guests with directions, local area information, and respond to basic inquiries.
• Monitor guest arrival patterns and assist with managing traffic at the front drive.
• Maintain a professional appearance and be alert to guest needs at all times.

Qualifications and Requirements

• Qualification: BA/BSc/HND
• Previous experience in a similar role in a luxury hotel or hospitality environment is an added advantage.
• Excellent grooming and communication skills.
• Physical ability to stand for long periods and lift luggage.
• Friendly, approachable personality with a commitment to guest service.