Director of Sales & Marketing (DOSM)

At MGallery, we believe in the power of each moment, from the spectacular sunrise to the stolen glances. Our hotels are more than just a collection of unique destinations—they are a tapestry of stories, culture, and local essence, woven together to create a distinct hospitality experience. Since 2008, MGallery has been dedicated to building a diverse portfolio.

The Director of Sales & Marketing (DOSM) role is crucial for maximizing hotel revenue and achieving key business objectives. The successful candidate will be responsible for developing and executing strategic sales and marketing plans while leading the sales team and managing the department's financial health. This involves deep market analysis, effective team management, and strategic collaboration across various hotel functions.

Key Responsibilities & Contribution:

• Develop and implement strategic sales and marketing plans to maximise hotel revenue and achieve business goals.
• Manage department budgets, financial forecasts, and analyse monthly P&L reports, recommending corrective actions as needed.
• Lead and motivate the sales team, ensuring effective prospect management and pipeline development.
• Collaborate with the General Manager and Revenue Director on monthly forecasts, budgets, and function space yield maximisation.
• Direct all group, transient, and catering/banquet sales activities to optimise revenue streams.
• Analyse market trends, competition, and customer needs to inform strategic decisions and adapt business practices.
• Oversee all advertising, public relations, and promotional activities in conjunction with corporate marketing departments.
• Maintain high visibility across the property, participating in sales presentations, property tours, and customer meetings.
• Engage in community and professional organisations to promote a positive image of the hotel.
• Ensure the integrity of sales platform data and effective use of CRM systems across all verticals.

Qualifications:

Candidates should possess a BA/BSc/HND qualification.