Deputy Director, Information Communication Technology - HRM/CS/DDICT/2/2026

Reporting to the Director, Corporate Services, the Deputy Director of Information Communication Technology will be responsible for providing strategic leadership and oversight for the organization's technological infrastructure and digital initiatives.

Key Responsibilities

• Strategy Formulation: Formulate and execute the ICT strategy, ensuring alignment with overall business objectives.
• Policy Development: Develop and implement ICT policies, procedures, and standards to enhance operational efficiency and compliance.
• Operations Management: Supervise the daily operations of ICT services, guaranteeing high availability, dependability, and performance of infrastructure and systems.
• Infrastructure Maintenance: Manage and maintain hardware, software, networks, and data centers to support business operations.
• Project Leadership: Lead the planning, execution, and successful completion of ICT projects, including system upgrades, integrations, and new technology implementations.
• Team Development: Supervise, mentor, and develop ICT staff; establish training programs to enhance technical skills and professional growth within the team.
• Cybersecurity & Data Protection: Ensure robust cybersecurity measures are in place to protect the organization’s data and systems; develop and oversee data protection policies.
• Financial Management: Manage ICT budgets, ensuring cost-effective use of resources while meeting the organization’s technological needs.
• Vendor Relations: Negotiate contracts and manage relationships with external vendors and service providers.
• Innovation: Assess emerging technologies and recommend solutions that improve business processes and user experiences.
• Performance Monitoring: Establish key performance indicators (KPIs) and regularly monitor ICT performance to identify areas for improvement.
• Risk Management: Develop and maintain ICT risk management strategies, business continuity, and disaster recovery plans to ensure operational resilience.

Required Qualifications and Experience

• Cumulative service period of fifteen (15) years relevant work experience, with at least three (3) of which should have been in the grade of Assistant Director, ICT or in a comparable position.
• Bachelor of Science degree in Computer Science, Computer Technology, Informatics, Information Systems, IT, Computer Security and Forensics, Business Information Technology, Electrical/Electronic Engineering, Telecommunications Engineering, or equivalent from a recognized Institution.
• Master’s Degree in Computer Science, Information Communication Technology, or any other ICT-related discipline from a recognized Institution.
• Membership to a relevant professional body and in good standing where applicable.
• Certificate in Database Management (Oracle, SQL, DB2 or equivalent).
• Certificate in Information Security (CISSP, Security+, CISA, CISM or equivalent).
• Certificate in Service Support Operations (ITIL, COBIT or equivalent).
• Certificate in Network Administration (CCNA, HCNA, N+, HP or equivalent).
• Certificate in System Administration (MCSE, Linux, Unix or equivalent).
• Certificate in Software Development (Java, Visual Studio, Python, Oracle, or equivalent).
• Leadership Course Certificate lasting not less than four (4) weeks from a recognized institution.
• Demonstrated merit and ability as reflected in work performance and results.

How to Apply

Interested and qualified candidates should submit their applications through the link provided below. Attach your application letter (indicating the Job Title and Reference Number), curriculum vitae, certified copies of transcripts, academic and professional certificates, national identity card, testimonials, and names/addresses of three referees. The application should be addressed to:

The Secretary/Chief Executive Officer KASNEB P.O. Box 41362-00100 Nairobi, KENYA.

Applications must be received on or before Friday, 29 May 2026 by 11.59 p.m (East African Time).