Delivery Driver

Responsibilities and Duties

Delivery Operations

• Deliver packages to customers as per assigned delivery schedule and routes.
• Ensure packages are handled with care and in line with company handling procedures.
• Load and unload goods safely and efficiently.
• Confirm the accuracy of Delivery Notes and Invoices prior to dispatch.
• Collect orders and documents from suppliers or customers when required.

Vehicle and Route Management

• Conduct pre-trip vehicle inspections and report any issues for maintenance.
• Ensure that vehicle licenses and insurances are up to date.
• Maintain cleanliness and general upkeep of the assigned vehicle.
• Record and maintain daily delivery logs and mileage records.
• Follow designated delivery routes and adapt in case of urgent assignments off-route.

Customer Service and Communication

• Respond to basic customer inquiries or issues during delivery in a courteous and professional manner.
• Communicate any delivery issues to the Inventory In-Charge promptly.
• Provide feedback on customer concerns or observations during delivery visits.

Support Functions

• Occasionally support the warehouse team in packaging and merchandizing when not on delivery.
• Collaborate with the Inventory and Stores teams to improve dispatch efficiency.

Qualifications and Experience

The successful candidate must meet the following criteria:

• Valid Kenyan driver’s license (Category BCE).
• KCSE Certificate minimum.
• Minimum 3 years’ experience in delivery or logistics.
• Experience as a delivery driver in a busy environment preferably FMCG or Distribution setup is an added advantage.
• Clean driving record.
• Knowledge of road safety regulations.
• Basic Vehicle Maintenance Skills.