The Credit Control Manager role at Safal Group is crucial for overseeing the daily credit control operations for Mabati Rolling Mills (MRM) and Safal Building Systems (SBS). The core objective is to ensure monthly collection targets are consistently met, manage debtor days (DSO), and minimize credit risk across the businesses. The position requires a highly experienced professional with a background in the manufacturing industry.
Key Responsibilities
Credit Control & Collections
- Oversee daily credit control operations for Mabati Rolling Mills (MRM) and Safal Building Systems (SBS) to ensure monthly collection targets are met.
- Follow up with customers to ensure timely settlement of outstanding balances.
- Monitor and achieve cash collection and debtor days (DSO) targets.
- Identify changes in payment patterns and proactively recommend actions to minimize credit risk.
- Handle billing disputes and negotiate payments within agreed terms.
- Maintain positive customer relationships and effective account management.
Reporting & Compliance
- Prepare cash flow forecasts and credit management reports.
- Ensure all transactions comply with company policies and regulatory requirements.
- Ensure monthly reporting deadlines are met.
- Issue monthly client statements and correspondence as required.
- Provide accurate advice and timely resolution on credit control queries.
Governance & Risk Management
- Recommend irrecoverable debts for write-off in line with policy and present quarterly proposals to the Credit Committee.
- Coordinate, minute, and follow up on monthly Credit Review Committee meetings.
- Engage internal stakeholders to resolve outstanding balances and improve collections.
Process Improvement & Capability Building
- Support the development and implementation of credit control systems, policies, and procedures.
- Develop credit management capability within the team.
- Stay updated on emerging credit management practices and techniques.
General
- Perform any other duties as assigned by the line manager.
Qualifications and Experience
Qualifications
- Bachelor’s Degree in Commerce, Finance, Accounting, or a related field.
- CPA (K) certification (mandatory).
- MBA (added advantage).
- Professional registration with ICPAK (added advantage).
Experience
- Minimum of 15 years of general work experience.
- At least 5 years in a similar role or discipline.
- Experience within the manufacturing industry is required.
Key Competencies & Skills
- Strong analytical and problem-solving skills.
- Persuasive with excellent negotiation ability.
- Effective planning and organizational skills.
- Conflict resolution and stakeholder management.
- Excellent verbal and written communication skills.
- Proficiency in English.
- Proficiency in Kiswahili.
- Strong working knowledge of Microsoft Office applications.
- Experience using ERP systems, preferably SAP FICO & SD.
- Strong understanding of Letters of Credit and other banking instruments.
- Knowledge of Bank Guarantees and Personal Guarantees.
- Ability to analyze and interpret financial statements.
Personality Profile
- Positive and proactive attitude.
- Works well in a fast-paced environment.
- Achievement-oriented and results-driven.
- Energetic and enthusiastic.
- Self-motivated and focused.
- Demonstrates a high level of integrity.
