Corporate Communications Officer

The National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA) was established to coordinate a multi-sectoral effort aimed at preventing, controlling, and mitigating alcohol and drug abuse in Kenya, focusing primarily on demand reduction. As a Corporate Communications Officer, your primary responsibility is to enhance NACADA's corporate brand, image, and visibility, creating and sustaining goodwill and mutual understanding between the Authority and its publics.

Key Responsibilities/Duties/Tasks

Operational Responsibilities / Tasks

• Providing input in the development and implementation of communication policies, strategies, campaigns, and departmental plans.
• Undertaking internal communication through designated channels.
• Participating in corporate activities and events.
• Carrying out print and social media monitoring.
• Assisting in media creation for media supplements, media appearances, documentaries, press releases, and features.
• Implementing the brand identity manual.
• Assisting in maintaining customer and stakeholders’ database.
• Assisting in editing and designing Authority articles and advertisements.
• Gathering and collating content for the Authority’s newsletter, brochures, and fliers.
• Assisting in the management of media customer complaints and queries.
• Assisting in updating and managing the website and social media platforms.
• Maintaining a register of customer complaints and queries.

Job Dimensions

Financial Responsibility

• N/A

Responsibility for Physical Assets

• Overall responsibility for laptops, desktops, printers, office equipment (printer, telephone), and furniture (table, cabinets, and seats) of the Department.

Working Conditions

• The work environment is an office setting compliant with OSHA standards.
• The role involves enhanced working relationship with other employees.
• Periodic national travels are required.
• Benefits include medical cover for self and family (up to a maximum of four (4) dependents), Group Accident cover, and life insurance.

Job Competencies and Qualifications

Academic and Professional Qualifications

• Bachelor’s degree in Journalism and Mass Communication, Public Relations, Communication Studies, or Mass Communication from a recognized institution.

Previous Relevant Work Experience Required

• N/A (Entry-level position)

Other Requirements

• Professional membership in good standing where applicable.
• Computer literacy.
• Fulfills the requirements of Chapter Six of the Constitution of Kenya.

Competencies and Skills

• Analytical skills
• Strong presentation skills
• Public speaking skills
• Excellent report writing skills
• Effective communication skills