Consulting and StrategyFull-TimeMid-level(3-5 yrs)
Job Description
Shalina Healthcare is a market leader in making quality healthcare products affordable and available across Africa. We are looking for a Commercial Excellence Manager to drive business growth through data-driven insights and operational excellence. The role focuses on translating complex datasets into actionable intelligence, optimizing sales force effectiveness, and supporting strategic commercial planning.
Key Responsibilities
Data Analytics & Business Insights
Collect, clean, validate, and analyze data from internal and external sources.
Translate complex datasets into actionable insights to support business decisions.
Identify trends, risks, and growth opportunities across territories and product portfolios.
Generate account-level insights to improve sales planning and profitability.
Sales Performance & Reporting
Track and analyze sales performance (weekly, monthly, quarterly, annually).
Develop and maintain dashboards and reports using tools such as Excel, Power BI, or Tableau.
Monitor KPIs and provide variance analysis.
Support root cause analysis and recommend corrective actions.
Sales Force Effectiveness (SFE)
Drive adoption and optimization of CRM and sales force automation tools.
Support implementation of standardized sales processes and sales cadence.
Improve sales productivity through performance tracking and insights.
Ensure alignment across sales, marketing, and product teams.
Planning & Commercial Support
Support budgeting, forecasting, and performance tracking at territory and regional levels.
Provide data-driven recommendations for strategic and operational planning.
Work closely with business leaders to guide decision-making.
Training & Capability Development
Identify skill gaps and support development of sales training programs.
Facilitate product and sales skills training.
Support onboarding and continuous learning of commercial teams.
Ensure field team competence through assessments and training tools.
Process Improvement & Governance
Ensure data accuracy, integrity, and compliance with data protection standards.
Maintain documentation of data sources, definitions, and processes.
Continuously improve reporting systems, tools, and workflows.
Monitor market dynamics and provide insights on competition and opportunities.
Requirements and Qualifications
Bachelor’s degree in Data Science, Statistics, Economics, Finance, Business, or a related field.
Master’s degree (MBA or equivalent) is an added advantage.
3–5 years’ experience in data analytics, commercial excellence, sales operations, or business intelligence.
Experience in Pharmaceutical, FMCG, or Consumer Goods sectors is preferred.
Experience working cross-functionally in a fast-paced environment.
Interested and qualified candidates should apply online via the Shalina Healthcare recruitment portal on Darwinbox. You can access the application link through MyJobMag.
