Chief Manager – Investigations and Enforcement Operations
Nairobi
Posted 03 March, 2026
Deadline 23 March, 2026
$280 - $696 KES
LegalFull-TimeSenior-level(6+ yrs)
Job Description
The jobholder shall be responsible for providing support to the Commissioner and the Department in overseeing the Investigations and Enforcement operations. This senior role involves managing intelligence, investigative frameworks, and enforcement actions to ensure taxpayer compliance.
Responsibilities
Formulate and implement strategies, policies, and procedures for the Section.
Develop and implement annual work plans and budgets.
Steer the implementation of strategies for managing Intelligence, Investigations, and Enforcement operations and actions.
Develop Investigation and Enforcement frameworks/systems that increase taxpayer compliance and organize strategic alliances.
Receive, analyze, and consult with divisional heads in responding to stakeholder queries, approvals, and notifications.
Coordinate compilation and dissemination of Departmental reports and board papers.
Coordinate staff-related activities/programs and issue advisories on compliance with regulatory and risk parameters.
Optimize the executive time of the Commissioner, maintain meeting planners, and monitor schedules.
Receive case profiles, evaluate, register, and monitor the progress of investigations, providing monthly feedback to management.
Oversee implementation of corporate initiatives: ISO standards, data security, Audit, Integrity, Quality Management Systems (QMS), and Risk Management programs.
Promote staff career development and performance enhancement within the Section.
Requirements and Qualifications
Bachelor's degree in relevant Social Sciences, Business, Pure and Applied Sciences from a recognized and accredited University.
Master’s Degree in relevant Social Sciences, Business, Pure and Applied Sciences is an added advantage.
Directorate of Criminal Investigations (DCI) and National Intelligence Service (NIS) Certification in Basic investigation techniques and intelligence courses.
Membership to a relevant professional body.
Leadership Course (minimum 4 weeks) from a recognized institution (added advantage).
Certified Fraud Examiner (CFE) certification.
Certificate in Tax and Customs Administration training from a recognized institution.
Chartered Quality Institute (CQI)/International Register of Certificated Auditors (IRCA) Certification.
Cumulative service period of seven (7) years relevant work experience, with at least three (3) years in middle-level management or a comparable position.
Key Competencies
Managerial, leadership, and administrative skills.
Strong organization, planning, and analytical skills.
Strategic thinking and action orientation.
High record of integrity and emotional intelligence.
Creativity, innovation, and problem-diagnosis skills.
Ability to coach, mentor, and guide staff growth.
Excellent oral, written communication, and presentation skills.
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