Cabin Crew – French Speaking (Intermediate B2) (10 Posts)

This position is for Cabin Crew members with intermediate B2 French language proficiency to support Air Tanzania Company Limited's (ATCL) expansion ambitions and enhance flight operations. The role involves maintaining safety, security, comfort, and welfare of passengers and fellow crew members in cabin operations, ensuring adherence to all policies and regulations, and delivering world-class passenger service.

Key Duties and Responsibilities

• Maintain safety, security, comfort, and welfare of passengers and fellow crew members in cabin operations.
• Ensure adherence to all policies and regulations for timely completion of all duties as assigned by the respective Purser/Senior Crew.
• Ensure that customers receive the best possible service as per ATCL cabin service procedures and standards.
• Support delivery of world-class passenger service and assist in achieving on-time performance.
• Provide liaison assistance between passengers and the flight crew.
• Maintain proper utilization and handover of in-flight catering items, materials, and good care of in-flight equipment.
• Ensure that cabin operations are conducted in accordance with applicable regulations and standards of the organization.
• Report all flight incidents to the Purser/Senior Cabin Crew Member.
• Accept and carry out changes to planned roster/duty as required.
• Cooperate with the Purser/Senior Crew to ensure passenger complaints are promptly addressed.
• Oversee safety, service, and scheduling procedures.
• Collect feedback regarding the service, timing, and report with recommendations to the Purser/Senior Cabin Crew Member.

Contract Terms

• Ten (10) years contract for Tanzanians with attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.

All applications must be sent through the ATCL Recruitment Portal at: https://recruitment.atcl.co.tz/

Applicants must upload the following documents:

1. A duly signed letter of application addressed to the Managing Director & Chief Executive Officer, Air Tanzania Company Limited, P.O. Box 543, Dar es Salaam.
2. An updated curriculum vitae (CV).
3. Certified copies of all certificates (including secondary school, birth certificates), other relevant certificates.
4. Applicants who are Tanzanians and have studied outside Tanzania should have their certificates approved by relevant authorities (Tanzania Commission for Universities (TCU) or National Examination Council (NECTA)).