Cabin Crew – Chinese Speaking (10 Posts)

This role is for ten (10) Cabin Crew members with Chinese language proficiency (HSK4/Intermediate B2) to support Air Tanzania Company Limited's (ATCL) fleet expansion and service enhancement goals.

The contract duration for selected Tanzanian candidates will be ten (10) years, offering attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.

Duties and Responsibilities

• Maintain safety, security, comfort, and welfare of passengers and fellow crew members in cabin operations.
• Ensure adherence to all policies and regulations for timely completion of all duties as assigned by the respective Purser/Senior Crew.
• Ensure that customers receive the best possible service as per ATCL cabin service procedures and standards.
• Support delivery of world-class passenger service and assist in achieving on-time performance.
• Provide liaison assistance between passengers and the flight crew.
• Maintain proper utilization and handover of in-flight catering items, materials, and good care of in-flight equipment.
• Ensure that cabin operations are conducted in accordance with applicable regulations and standards of the organization.
• Report all flight incidents to the Purser/Senior Cabin Crew Member.
• Accept and carry out changes to planned roster/duty as required.
• Cooperate with the Purser/Senior Crew to ensure passenger complaints are promptly addressed.
• Oversee safety, service, and scheduling procedures.
• Collect feedback regarding the service, timing, and report with recommendations to the Purser/Senior Cabin Crew Member.

Qualifications and Requirements Summary

Candidates must meet stringent educational, physical, and language requirements, including holding a minimum Form IV Certificate and specialized aviation and language certifications.

All applications must be sent exclusively through the ATCL Recruitment Portal at: https://recruitment.atcl.co.tz/. This address can also be found on the Air Tanzania website.

Applicants must include the following documents uploaded to the portal:

• A duly signed letter of application addressed to the Managing Director & Chief Executive Officer, Air Tanzania Company Limited, P.O. Box 543, Dar es Salaam.
• An updated curriculum vitae (CV).
• Certified copies of all certificates (including secondary school, birth certificates), other relevant certificates.