Asylum Program Coordinator

Responsibilities

• Workflow Ownership: Take primary ownership of PHR's asylum case management operations, driving workflow, identifying efficiencies, and proactively flagging issues to the Senior Program Officer.
• Stakeholder Liaison: Serve as the chief liaison between volunteer clinicians and external legal partners, including onboarding new volunteers, screening client referrals from attorneys, and managing forensic evaluation case placement.
• Communication: Manage correspondence with a wide range of stakeholders, attorneys, clinicians, medical schools, and partner organizations relating to case management, maintaining a high standard of timely, clear, and professional communication across a high volume of email.
• Clinic Relationship Management: Manage medical school asylum clinic relationships by ensuring partnership agreements are signed and stored, and that referrals are processed in line with internal deadlines.
• Data and Reporting: Own case placement data collection and reporting, tracking progress toward quarterly and annual goals.
• Systems Maintenance: Maintain, upkeep, and develop Salesforce records and other program systems; proactively explore new uses of technology to improve program efficiency and workflow.
• Supervision: Assist in the hiring and supervision of interns.
• Strategic Alignment: Carry out all responsibilities to a high standard, consistent with PHR's mission and the strategy of the Asylum Program and the wider Research, Legal and Advocacy department.

Requirements

• Bachelor's degree in a related field.
• At least one to two years of relevant professional experience.
• Exceptional written communication skills, including the ability to manage high-volume professional email correspondence with clarity, warmth, and precision.
• Demonstrated ability to work independently, exercise sound judgment, and take initiative without close supervision.
• Outstanding organizational skills, attention to detail, and rigorous follow-through.
• Technologically savvy, with a strong aptitude for learning and optimizing digital tools and workflows; experience with Salesforce or similar platforms strongly preferred.
• Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.
• Strong interpersonal skills, maturity, creativity, and flexibility.
• Demonstrated commitment to cultural competency and human rights; comfortable working with people from diverse backgrounds and experiences.
• Fluency in written and spoken English.
• Additional language proficiencies are welcome.
• Passion for PHR's mission and a demonstrated commitment to human rights.

How to Apply

Please email your cover letter and resume to resumes@phr.org. Please include the job title of the position you are applying for in the subject line of your email and where you saw this job posting in the email body. The application deadline is April 10, 2026. Due to the high volume of applications, only candidates selected to move forward in the process will be contacted.