The role of the Associate - Last Mile is to support the effective operations of the Last Mile logistics channel, ensuring on time and quality delivery within the agreed cost and budget for various online business channels, including e-food, Carrefour Now, non-food, and marketplace.
Role Profile
Key Responsibilities
- Find the most appropriate solution to deliver goods to end customers to offer the best unified customer experience for the country at the lowest cost.
- Implement the delivery of service contracts with providers/suppliers and ensure these are up to date.
- Ensure that the logistics services providers & suppliers upload accurate information & documents in the Transport Delivery System.
- Support and track both home deliveries and returns to/from stores/DC/suppliers.
- Coordinate last mile resources as per the forecast provided by the different business units.
- Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
- Provide inputs on the development of the annual budget.
- Develop necessary measures towards continuous reduction of the operational cost.
Requirements
- Bachelor's degree in E-Commerce or Business Administration
- 3 to 5 years of professional work experience working in logistics and supply chain
- E-commerce Fulfillment and Last Mile Experience
- Commercial knowledge is preferred
- English (Full professional proficiency - Required)
- Arabic (Professional efficiency - Advantage) Language of the country where applicable
