This role is for an Associate, Data Analytics, supporting the Digital Information System for Community Health (DISC) portfolio at Population Services International (PSI). The primary objective is to translate complex supply and demand data into actionable insights through robust data analysis and the continuous improvement of interactive dashboards, ensuring effective supply planning, early warning, and performance management across multi-country programs. This position requires 10-25% international travel.
Key Responsibilities ("What You'll Do")
- Support in the synthesis of data user requirements, and document data analysis and reporting needs related to supply and demand planning.
- Identify, map, and perform data quality tests on supply and demand data sources including LMIS, warehouse, pipeline, consumption, and training data.
- Design, build, and continuously improve interactive dashboards to enable country and global teams to track key supply performance indicators, integrate relevant demand signals, and generate actionable, data-driven insights across the DISC portfolio.
- Work closely with the Supply & Demand Planning Advisor to refine analytical approaches that integrate demand trends, consumption patterns, and program outputs into supply analytics, performance monitoring, and early warning systems.
- Translate planning and programmatic requirements into analytical specifications and indicators, ensuring dashboards and analytics products align with evolving supply and demand planning needs.
- Support the harmonization and transformation of multi-country supply and demand datasets.
- Contribute to the development and maintenance of data transformation workflows that standardize data from different country systems and formats, generate common cross-country indicators, and support consistent supply needs projection and analysis.
- Collaborate with data engineering colleagues to specify, test, and validate automated pipelines and transformations as systems evolve.
- Provide technical assistance and capacity building to country project teams on data analytics and visualization. Advise teams on interpreting dashboards and analytics outputs for supply and demand, and act as the frontline user technical support for country teams to rapidly troubleshoot and solve issues.
- Support the development of supply analytics, demand trends, and integrated insight reports and knowledge products for internal and external dissemination.
- Lead on development and maintenance of technical documentation related to supply analytics and dashboards, including SOPs, user guides, and training materials.
- Embody PSI’s values: Measurement, Pragmatism, Honesty, Trust, Collaboration, and Commitment.
Required Qualifications and Experience ("What You'll Bring")
- Education: Bachelor's Degree (or international equivalent) in computer science, information technology, statistics, or a related field.
- Experience: At least 3 years of related experience. Equivalent combination of relevant education and experience may be substituted.
- Data Skills: Strong data management, analytics and data visualization skills. Experience working with incomplete, complex, and inconsistent data sets is preferred.
- Technical Proficiency: Technical proficiency in one or more of these programming languages/tools: R, Python, or SQL.
- Tools: Experience using data analysis and visualization tools (e.g., PowerBI, Superset, Tableau).
- Domain Knowledge: Experience with health supply chain, LMIS, HMIS, warehouse, or VAN data is strongly preferred.
- Soft Skills:
- Ability to analyze complex issues and solve problems with creativity and practical solutions.
- Ability to operate with limited supervision and latitude for independent judgement in a fast-paced multi-stakeholder environment.
- Ability to develop and maintain relationships with internal and external colleagues. Able to work as a member of a team and independently.
- Exceptional interpersonal and communication skills, both verbal and written.
- Ability to interpret data and explain findings to non-technical audiences.
- Verbal and Written fluency in English is required.
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