At TakaTaka Solutions, we collect waste and instead of taking it to a landfill, we take it to our own sites where we sort the waste and recycle 95% either ourselves or through our local partners. We are seeking a highly competent Accountant - Receivables to manage and oversee our Accounts Receivable and Credit Control functions.
Role Overview
The Accountant - Receivables will lead timely generation and dispatch of accurate invoices, oversee the daily monitoring and allocation of incoming payments, drive collections, and supervise the AR team to ensure efficiency and accuracy in all receivables processes.
Key Responsibilities
Invoicing & Billing:
Lead timely generation and dispatch of accurate invoices and statements in line with approved pricing, contracts, and supporting documentation.
Ensure invoicing cut-offs are adhered to and that invoicing is complete for the period (including recurring, pro-rated, and ad hoc invoices).
Ensure proper approval workflow is followed for credit notes, discounts, and invoice amendments.
Maintain a controlled filing system for invoices, delivery notes/acceptance, contracts, and supporting documents.
Receipting & Allocation:
Oversee daily monitoring of incoming payments and ensure accurate allocation to the correct customer and invoice(s).
Ensure all receipts (bank, mobile money, cheques) are posted promptly and supported with appropriate evidence.
Track unallocated receipts and ensure resolution within set timelines.
Confirm all cheques collected are banked/presented on time and follow up on any uncleared/unpresented cheques.
Collections & Customer Relationship Management:
Drive collections follow-ups (calls, emails, visits where applicable) to ensure timely settlement of invoices.
Ensure customers receive statements and reminders as per the collection calendar.
Handle escalated customer queries on billing, balances, payment terms, and account status professionally.
Maintain accurate customer master data (contacts, addresses, emails, terms, limits) to support effective collections.
Identify high-risk accounts early and implement targeted recovery plans (payment plans, structured follow-ups, escalations).
Coordinate formal demand processes and escalations for long-outstanding accounts, including engagement with legal/debt recovery support where approved.
Monitor and report on recovery progress for escalated debts, including agreed payment plans and compliance.
Dispute Resolution & Revenue Assurance:
Lead resolution of complex disputes (pricing, service issues, documentation gaps), coordinating with Sales/Operations/Customer Care.
Ensure all disputes are logged, tracked, and resolved within agreed timelines to prevent long-outstanding balances.
Perform revenue assurance checks to confirm invoicing aligns to delivered services/products and approved rates.
Team Leadership & Process Improvement:
Develop, maintain, and enforce AR SOPs (invoicing timetable, receipts posting, collections workflow, dispute handling, credit notes).
Supervise, coach, and appraise AR team members, ensuring clear targets, accountability, and skills growth.
Management Reporting & Cash Forecasting:
Provide AR inputs into weekly/monthly cash flow forecasts (expected collections, risk accounts, probable delays).
