Yard Marshal

Key Duties and Responsibilities

Operations

• Supervise fuel offloading into the Bowser and sign off for quality.
• Provide feedback channels for drivers (both own and subcontracted) to enable active contribution to the improvement and development of the operation.
• Ensure fueling of trucks from 6.00 am in the morning, including Sundays and public holidays for early departure to Distribution.
• Enforce timely exiting of trucks from Kasarani to KBL, advise KBL operations team on fit-for-purpose trucks/trailers.
• Enforce safe yard practices including decoupling, coupling, reversing in the yard, and controlling vehicles to carwash.
• Kasarani yard management including isolating parking lot for loaded, empty trailers and on VOR.
• Enforce pre-trip check listing ensuring exiting trucks to county have valid county permits.
• Ensure truck checklists with mechanical failure noted are re-routed to workshop for repairs for timely intervention.
• Enforce pedestrian safety rules within the yard.
• Yard Traffic Control & Coordination: Control and guide movement of trucks, forklifts, delivery vans, motorcycles, pedestrians, and contractors within the yard.
• Supervise fueling of fleet ensuring fuel quantity is issued as per approved DIV, seal and padlock is in place after fueling.

Safety

• Ensure yard cleanliness, clear demarcations, signage visibility, and unobstructed access routes. Monitor the condition of yard equipment such as wheel chocks, cones, barriers, and dock locks. Report damage to infrastructure, vehicles, trailers, or cargo immediately.
• Safeguard DHL and customer assets at all times.
• Analyse and understand health and safety related risks for drivers (both own fleet and subcontracted); take action to reduce or eliminate these risks within the yard.
• Respond to and report incident investigations within the workplace; escalate issues of non-compliance including unsafe behaviours, speeding or aggressive driving, distracted drivers (phone use, fatigue), poor reversing technique, or unsafe vehicles.
• Detect vehicle-related risks: poor load securing, leaking fluids, mechanical defects, overloaded or unstable vehicles.
• Intervene early and decisively to prevent incidents.

Regulatory Compliance

• Ensure trucks leaving DHL site to destinations have valid county permits, insurance, and NTSA inspection certificates.
• Ensure trucks are fit for use by ensuring they are in good physical condition.

Security

• Ensure adequate security measures are in place to protect the operation, including the safety of personnel, DSC assets, and customer product.
• Ensure an effective deployment of the DSC 6 Steps security framework across the operation.
• Accurately record all trailer movements, arrivals, and departures in the Yard Management System (YMS) or manual logs.
• Verify seal integrity, truck condition, and documentation as per DHL and customer requirements.
• Ensure compliance with DHL operational procedures, audit standards, and customer contractual obligations.
• Support internal and external audits by maintaining accurate and traceable yard records.

Customer Engagement

• Confirm delivery documents match truck details within the yard.
• Ensure decoupled trailer details are captured correctly and shared with the relevant team.
• Confirm delivery documents against parked/decoupled trailers.
• Ensure all delivery documents are recorded and surrendered to security at the gate.

Key Performance Indicators (KPIs)

• Yard safety performance (zero LTI, incident reduction)
• Vehicle turnaround time (TAT)
• Dock door and bay utilization
• Accuracy and timeliness of yard records
• On-time dispatch and loading performance
• Compliance with DHL and customer SOPs
• Confirm delivery documents match truck details

Requirements & Qualifications

• Diploma in Mechanical Engineering
• Proficiency in Microsoft Office
• Valid driver’s license (HGV)
• At least 3 years experience in a busy Transport environment as a Yard Marshal
• Report writing skills
• Incident investigation skills