Waiter/ Waitress - Nanyuki

This role involves delivering exceptional food and beverage service in a hospitality setting located in Nanyuki. The successful candidate will be responsible for welcoming guests, presenting menus, accurately taking and relaying orders, serving meals, and processing payments. This position requires adaptability, strong customer interaction skills, and a willingness to work in a remote (bush) environment.

Key Responsibilities

• Greet and welcome guests promptly in a warm and friendly manner.
• Present menus, explain menu items and daily specials, and make recommendations upon request.
• Take food and beverage orders accurately and relay them to the kitchen and bar staff.
• Serve food and beverages in a timely and professional manner.
• Check on guests to ensure satisfaction and promptly address any concerns or requests.
• Clear tables, clean dining areas, and reset tables for the next guests.
• Process guest bills, handle cash and card payments, and issue receipts.
• Follow all restaurant hygiene, safety, and cleanliness standards.

Key Requirements

This position prefers candidates with previous experience as a Waiter/Waitress or in a similar customer service role. However, recent graduates with a degree or diploma (BA/BSc/HND) in Tourism or Hospitality are strongly encouraged to apply.

Required Skills and Attributes:

• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Must be able and willing to work in the bush environment (Nanyuki location).
• Demonstrated team player mentality with a positive attitude and willingness to learn.
• Flexibility to work various shifts, including weekends and holidays.
• The ability to remain calm under pressure.
• Proficiency in memorizing orders accurately.
• The ability to interact positively with a wide range of customers.
• Strong willingness to continuously learn.