Tours and Travel Intern

The Tours and Travel Intern role at Cytravel Africa supports the company's tours and travel operations while gaining hands-on experience in tourism leads generation, digital marketing, and SEO development. The role is designed to provide direct support to drive the growth of the business through practical exposure to Kenya’s travel industry, combining training on how to generate direct and online leads, leads conversion, maintain customer engagement, foster relationships for referral business, manage itinerary generation, engage in digital content creation, and implement online visibility strategies.

As an intern, you will undergo a three-month training period, and if successful based on your performance, you will have a chance of receiving an employment offer.

Responsibilities

• Assist in developing and updating tour itineraries and travel packages.
• Help coordinate logistics with guides, hotels, transport providers, and partners.
• Support email marketing initiatives and newsletter content.
• Conduct destination research to support package development and pricing.
• Assist in keyword research related to tours, safaris, and travel in Kenya.
• Optimize website content (blogs, tour pages, landing pages) for SEO.
• Support blog writing focused on destinations, travel tips, and experiences.
• Help improve website structure, metadata, and content visibility.
• Conduct market and competitor research within the tourism industry.
• Support day-to-day office and field activities as required.

Requirements

• Education: Bachelor’s Degree in Tours and Travel, Communications, PR or related field.
• Skills & Attributes:
  • Critical thinking skills and the ability to exercise good judgment and solve problems quickly and effectively.
  • Excellent verbal, written, and interpersonal skills.
  • Sufficient computing skills (Ms. Office suite).
  • Must be willing to work long and odd hours including Sundays.
• Added Advantage: Photography, Video editing and designing skills will be an added advantage.