Our client, operating in the Packaging and Labels industry, is seeking an experienced and dynamic sales professional to fill the role of Territory Sales Manager. You will be responsible for leading and driving sales engagements across the assigned territory, ensuring market penetration, revenue maximization, and high customer satisfaction.
Key Tasks and Responsibilities
- Analyse the territory/market potential and develop strategies to maximize revenue potential.
- Achieve agreed upon sales targets and outcomes.
- Supervise and lead a field sales team as well as set targets, monitor performance, and provide coaching to drive results across the territory.
- Build and maintain strong client relationships to ensure customer satisfaction, retention, and long-term revenue growth.
- Create, manage, and improve sales regions across multiple territories to ensure effective coverage and efficient use of sales resources.
- Develop and implement sales strategies that match business goals with the aim of growing market share and meeting territory sales targets.
- Ensure proper visibility and availability of products in the assigned territory.
- Provide reports as required, give feedback on market intelligence and competition.
- Ensure timely and proper execution of sales activities within the designated territory.
- Collaborate with the Marketing team to develop targeted campaigns, promotional strategies, and product launches.
- Analyse sales reports and data to derive insights for improving territory performance, product offerings and team performance.
- Build and maintain strategic relationships with clients ensuring repeat business and customer satisfaction.
- Make use of sales technologies and tools to improve the sales process.
- Oversee daily operations of the sales and customer service functions to ensure efficiency, effectiveness, and client satisfaction.
- Implement and optimize sales management systems, CRMs, and reporting tools to improve team productivity and decision-making.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports to senior management.
- Any other duties as and when assigned by the management from time to time.
Qualifications, Experience, and Knowledge
- Bachelor’s Degree in Sales, Marketing or Business Administration.
- 6 - 8 years’ experience in sales; preferably in the packaging and labels industry or a related field.
- Proven track record of managing teams and meeting and exceeding sales targets.
- Excellent communication, negotiation and presentation skills.
- Proficiency in customer experience tools, CRM software and data analytics software.
- Flexibility to adapt to changing schedules and work in a fast-paced environment.