About the Role
The Team Coordinator supports the Director Program Delivery and the Senior Manager Program Delivery in ensuring effective planning, coordination, and execution of program activities across Living Goods Kenya. The role serves as a central coordination and liaison point between Strategic Projects Managers (SPMs), Senior Managers, program teams, and cross-functional departments. It ensures alignment of workplans, efficient implementation of activities, strong performance tracking, and high-quality documentation and reporting across all implementation counties.
The position plays a critical role in driving operational efficiency, strengthening communication, supporting risk management, cross-functional coordination to ensure timely delivery of program priorities, and successful implementation of activities.
Key Responsibilities
Program Coordination & Liaison
- Serve as the primary coordination point between SPMs, Program Excellence Officers, and program teams.
- Ensure alignment of workplans across all implementation counties to enhance efficiency, innovation, and impact.
- Facilitate communication, follow-ups, and tracking of action points across teams.
- Act as the program liaison with MEL, Finance, Grants, Operations, and other departments.
Planning & Execution Support
- Support development and alignment of program workplans, timelines, and activity schedules.
- Track progress against deliverables and proactively flag risks, delays, and bottlenecks.
- Support identification, management, and escalation of operational risks affecting program delivery.
- Facilitate planning of staff travel, leave schedules, and team movements.
Meetings & Program Reviews
- Plan, schedule, and coordinate monthly, quarterly, and ad hoc program review meetings.
- Prepare and manage meeting agendas, materials, and logistics.
- Compile inputs, document discussions, and share minutes and action points with stakeholders.
- Support organization of workshops, seminars, and program events.
Performance Tracking & Reporting
- Maintain trackers for key deliverables, milestones, KPIs, and program activities.
- Consolidate updates from SPMs and Senior Managers into structured reports.
- Support preparation of internal and donor reports.
- Ensure timely, accurate, and consistent reporting across teams.
Administrative & Operational Support
- Coordinate logistics for field activities, meetings, and program engagements.
- Maintain organized records of onboarding materials, training decks, trackers, and proposals.
- Support budget tracking and monitoring of expenditure/disbursements for program activities.
- Ensure proper documentation, filing, and record-keeping.
- Coordinate interdepartmental dependencies.
- Handle escalation management.
Knowledge Management & Standardization
- Ensure program documentation and learning are captured and shared across implementation counties.
- Maintain centralized repositories for program tools, reports, and resources.
- Promote implementation of organizational policies, processes, and standards across counties.
- Support internal communication by sharing updates, briefs, and learning insights.
Continuous Improvement
- Identify coordination and operational inefficiencies and propose practical solutions.
- Support strengthening of program management systems, tools, and processes.
- Contribute to improving collaboration, accountability, and program delivery standards.
Qualifications & Experience
- Bachelor’s degree in Public Health, Business Administration, Project Management, or a related field.
- Minimum of 3–5 years’ experience in program coordination, project management, or operations.
- Experience working in multi-stakeholder or matrixed environments.
- Experience supporting donor-funded or development programs is an added advantage.
Key Competencies & Skills
- Strong planning, organizational, and time management skills.
- Excellent communication and interpersonal skills.
- Strong coordination and stakeholder management ability.
- High attention to detail and accuracy in tracking and reporting.
- Sound judgment and decision-making capability.
- Proactive, resourceful, and solutions-oriented.
- High level of integrity and ability to maintain confidentiality.
- Strong team player with ability to work across diverse teams.
- Demonstrated commitment to respect, equity, diversity, and inclusion.
- Adaptability in a fast-paced and dynamic environment.
Success Measures
- Strong alignment and coordination across program workstreams and counties.
- Timely and high-quality planning, reporting, and documentation.
- Effective tracking and follow-up of program deliverables.
- Smooth execution of meetings, reviews, and program activities.
- Improved communication and collaboration across SPMs, Senior Managers, and teams.
- Efficient identification and management of program risks and operational issues.
