The Systems Administrator role acts as a technical support for Hyper-V, 3PAR Storage, Exchange/Office 365, Active Directory, Proxy Server, Mail Marshal, Web Marshal, SharePoint, Skype for Business, Unix systems, and Virtualization. The Systems Administrator will resolve hardware and software problems in a timely and accurate fashion.
Key Accountabilities (Duties and Responsibilities)
Systems Architecture (20%): Planning and Designing of the Servers, Storage, Windows, Microsoft Office 365, Virtualization (VMware/Hyper-V), and Data Center requirements as per the business plan and technology. Ensure that servers and Data Centres are properly monitored and administered.
Systems Configuration/Deployment (20%): Installation/configuration of Servers, Storage, Windows, Microsoft Office 365. Monitoring and Capacity Planning as per the IT Polices/Standards. Provide guidance to users on features and usage.
Systems Support/Patch Management (20%): Support, Maintenance, Patching & Administration of servers (both physical and virtual), including hardware, OS (Windows), 3PAR Storage, and Microsoft products.
Active Directory/Group Policy Management (10%): Maintain Active Directory such as creating accounts, troubleshooting authentication, configuring domain controllers, managing DNS and DHCP, and implementing group policies.
Project Management (10%): Assist in implementation of projects related to Servers, Storage, Windows, Backup & monitoring in accordance with Bank’s requirements. Monitor capacity & performance of group servers to ensure optimum efficiency.
Business Continuity (10%): Disaster readiness maintenance, ensuring regular DR exercises are conducted. Assist in developing Business Continuity Plans.
Support of IT Strategy (10%): Effective integration of IT infrastructure blueprint with the bank's business direction. Ensure security against data loss, corruption, and unauthorized access. Support on-premises, hybrid, and cloud instances.
Academic & Professional Requirements
Academic: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
Professional:
IT certifications (e.g., ITIL, MCSE, A+, MCITP, MCP, VCP, RHCSA).
Minimum 4 years working experience in a busy IT environment.
Hands-on experience supporting Exchange, 3PAR Storage, Proxy Server, Mail Marshal, Web Marshal, SharePoint, Skype for Business, and Virtualization.
Experience with Windows Enterprise servers and UNIX systems.
Virtualization platforms (Hyper-V, VMware).
HP Server Platforms (rack mount and blades).
PowerShell scripting.
MS System Centre (SCCM, SCOM) Configuration.
Office 365 and Active Directory Services.
How to Apply
Interested and qualified candidates should apply online via the NCBA Group career portal on SuccessFactors. Please submit your application by visiting NCBA Group on SuccessFactors.
