Marketing and CommunicationsFull-TimeJunior-level(1-2 yrs)
Job Description
Kenyan Urban People Association (KUPA) is looking for a Social Media Admin to drive revenue growth through online channels. The holder of the position is responsible for developing and implementing strategies to increase sales, attract new customers, and retain existing ones. This position requires a deep understanding of digital marketing and sales techniques.
Key Responsibilities
Campaign Management: Development and execution of marketing and digital campaigns and projects, including social media.
Customer Engagement: Timely response to all online enquiries and reviews by articulating client needs and providing solutions.
Market Research: Conduct research on competitor trends to identify new opportunities for growth and optimization.
Analytics: Analyse consumer behavior and trends to refine digital strategies.
Review Management: Manage customer reviews, including the collection and approval process, on-site maintenance, and direct customer communications.
Content Creation: Creation and editing of content for marketing materials, website, and social media platforms.
Creative Coordination: Support the coordination of creative content from a freelancer network, including photography and videography.
Asset Management: Manage and maintain the Digital Asset Management System.
Cross-functional Collaboration: Collaborate with product development, sales, operations, and customer service teams to ensure a seamless customer experience.
Requirements
Education: Diploma or degree in Marketing, Mass Communication, Creative Arts, or a related field.
Experience: 1-2 years of relevant experience, preferably in the digital industry.
Technical Knowledge: Familiarity with digital marketing tactics, including email marketing, social media, and paid advertising.
Organizational Skills: Highly organized with strong attention to detail and the ability to manage multiple projects and deadlines.
Communication: Excellent written and verbal communication skills.
How to Apply
If you are interested and meet the above criteria, apply through hr@kupakenya.com or LinkedIn by 13th March 2026.
How to Apply
If you are interested and meet the above criteria, apply through hr@kupakenya.com or LinkedIn by 13th March 2026. Ensure your application clearly states the position in the subject line.
