Reporting to the Head of People & Culture (Corporate Centers or Commercial), the Senior People Partner serves as the strategic people advisor and workforce transformation leader for a designated business portfolio, partnering with ExCo members, Directors, and senior leaders to drive business performance, organizational effectiveness, and workforce capability outcomes.
The role is accountable for translating business strategy into integrated workforce, talent, organization, and culture interventions that accelerate execution of Safaricom's growth ambitions. Operating within the People Partnering model, the role drives commercial intensity, leadership effectiveness, skills-based workforce deployment, workforce planning, talent management, organizational design, and employee experience outcomes.
Strategic Accountabilities
- Strategic Business Partnership: Partner with business leadership teams to align workforce, organization, and people strategies with business objectives. Provide strategic challenge, guidance, and insights that strengthen decision making and accelerate execution.
- Workforce, Talent and Capability Leadership: Lead workforce planning, talent management, succession, leadership development, and skills readiness initiatives across the supported portfolio. Ensure the business has the capabilities required to deliver current and future strategic priorities.
- Organization Effectiveness and Culture: Drive organization effectiveness, culture transformation, employee experience, and agile ways of working across the business. Enable leaders to build high-performing, engaged, and accountable teams.
- Integrated People Solutions: Act as the primary integrator across People Area Chapters and Digital HR Tribe to deliver seamless people solutions. Translate business needs into enterprise people priorities and interventions.
- Agile Transformation & Ways of Working: Lead the adoption and maturity of agile ways of working across supported business units. Partner with business leaders, Agile PMO, Area Chapters, and transformation teams to embed flow-to-work principles, improve organizational agility, and strengthen delivery effectiveness.
- Safety Culture & Leadership Accountability: Partner with leaders to embed a proactive, behaviour-based safety culture that strengthens employee wellbeing, accountability, and organizational performance.
- Diversity, Equity & Inclusion: Champion enterprise diversity, equity, and inclusion by embedding inclusive workforce practices, influencing leadership decisions, and ensuring equitable talent outcomes.
- AI-Enabled Workforce Insights & Strategic Analytics: Leverage AI-enabled workforce intelligence, predictive analytics, and business insights to shape strategic workforce decisions, anticipate future capability requirements, and improve organizational performance.
- Innovation & External Workforce Foresight: Lead innovation by translating emerging workforce trends, external benchmarks, and future-of-work practices into strategic people interventions.
- Enterprise Agility & Flow-to-Work Enablement: Partner with senior leaders to embed Agile operating models and enterprise flow-to-work principles that optimize workforce deployment and business responsiveness.
- Risk, Governance & Control Ownership: Embed and maintain effective risk, governance, compliance, and control practices within the function by proactively identifying and mitigating operational, regulatory, financial, people, technology, and reputational risks.
Responsibilities
- Strategic Business Partnership: Serve as trusted advisor to business leadership teams; translate business strategy into actionable people plans; challenge and influence leadership decisions to strengthen business performance; drive workforce productivity and organization effectiveness.
- Workforce & Talent Leadership: Lead strategic workforce planning; drive succession planning and leadership pipeline development; embed skills-based workforce planning and deployment; facilitate talent mobility and flow-to-work deployment across functions.
- Organization Effectiveness & Culture: Lead organization design and effectiveness interventions; support implementation of agile operating models; champion employee experience improvements; facilitate change management and adoption activities.
- Integrated People Solutions: Coordinate delivery of integrated people solutions across CoEs; partner with Digital HR teams; leverage workforce intelligence and analytics to guide decision making.
- Agile Transformation: Drive adoption of Safaricom's Agile Operating Model within assigned portfolios; partner with Agile PMO; build leadership capability in agile leadership and adaptive management practices.
- AI & Analytics: Translate AI-enabled workforce intelligence into strategic business recommendations; develop predictive workforce insights; build executive dashboards that support workforce governance.
- Safety & DEI: Drive adoption of behaviour-based safety principles; embed DEI into workforce planning, organization design, and talent decisions.
