Information TechnologyFull-TimeJunior-level(1-2 yrs)
Job Description
The Senior Officer, Identity & Access Management at Save the Children is responsible for executing user identity lifecycle activities and providing technical support for identity-related systems. This role ensures that access to organizational resources is managed securely and efficiently, aligned with global standards and security principles.
Principal Accountabilities
Execute user identity lifecycle activities, including onboarding, offboarding, and access modifications in alignment with SCI standards.
Provide first-line to mid-level troubleshooting for identity-related issues (authentication failures, MFA prompts, access errors, basic conditional access behaviors).
Manage identity constructs in Azure AD/Entra ID (security groups, role assignments, MFA settings, user attributes).
Monitor identity systems for anomalies, risky logins, failed authentications, spam-related alerts, and escalation as required.
Support Senior IAM Administrator with operational tasks, including MFA rollouts, access reviews, SSO integrations, identity hygiene improvements, and conditional access reviews.
Contribute to IAM documentation, ensuring SOPs remain accurate and aligned with global team guidelines.
Assist with testing and implementation of identity and infrastructure changes following SCI change management processes.
Help coordinate and escalate Microsoft Support cases when required.
Uphold security, compliance, and governance principles across all identity operations.
Experience and Skills
Essential
Foundational understanding or basic proficiency in IT support, systems administration, or identity operations.
Understanding of Active Directory principles (users, groups, OU basics).
Familiarity with Azure AD/Entra ID and Microsoft 365 administration fundamentals.
Basic understanding of MFA concepts and conditional access fundamentals.
Ability to follow procedures, logically troubleshoot issues, and document processes clearly.
Strong communication skills, customer-focused mindset, and willingness to learn.
Exposure to SSO concepts and authentication workflows.
Desirable
Basic PowerShell knowledge for operational support tasks.
Exposure to cloud IAM platforms (Azure AD, etc.).
Understanding of ITIL principles (incidents, changes, requests).
Experience with Intune, Autopilot, conditional access reviews, or device identity concepts.
Experience working in an automated or cloud native environment.
Education and Qualifications
Essential
Relevant Microsoft training/certification (e.g., Azure Fundamentals, Microsoft 365 Fundamentals) or equivalent hands-on exposure.
Desirable
Progress toward Microsoft Associate certifications (e.g., Identity and Access Administrator).
IT-related diploma, degree, or professional course.
How to Apply
Interested and qualified candidates should apply online through the Save the Children recruitment portal at the provided link.
How to Apply
Interested and qualified? Go to Save the Children Recruitment Portal to apply. This link will redirect you to the official Save the Children Oracle Cloud application page.